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CUSTOMER SERVICE TEAM LEAD

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

CompanyNextdc Limited
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted 4 weeks ago See detail

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

4 weeks ago seen See more...

customer Service Team Lead (Roadside Assistance)

Racv

Noble Park, VIC

Melbourne, Victoria | RACV Noble Park Office. Ultimate work-life balance with our enticing hybrid model. Don't miss out! Applications close 10th May 2024. Drive a customer experience-first approach across all touchpoints and chann...

4 weeks ago seen See more...

Customer Service Team Lead (Roadside Assistance)

Racv

Noble Park North, VIC

Drive a customer experience-first approach across all touchpoints and channels. Maintain strong and lasting member/customer relationships through timely inbound contact initiatives. Deliver all departmental KPIs, achieving deadli...

4 weeks ago seen See more...

Planning Lead - Customer Service

Ticketmaster

Collingwood, VIC

Use statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.. You will be the direct line manag...

4 weeks ago seen See more...

Customer Service and Sales Lead

Accredited Power Saver Co Pty Ltd

Adelaide, SA

A friendly and professional telephone manner. Eagerness to cultivate top-notch Customer Service skills. Enjoyment in engaging with customers and fostering relationships. Strong verbal and written communication prowess. Swift and a...

4 weeks ago seen See more...

Customer Propositions Strategy Lead

Energy Australia

Melbourne, VIC

Strategy development for new and existing Customer Propositions based on data-driven customer insights.. Leading and driving residential Customer Propositions and offers for core energy plans.. Leading a team who focus on the...

4 weeks ago seen See more...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

4 weeks ago seen See more...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...

4 weeks ago seen See more...

Customer Account Lead

Aurizon

Brisbane, QLD

Permanent

Develop, enhance and maintain trusted customer relationships. Draft and manage all commercial documents between Aurizon Network and the customers within your portfolio. Management of customer infrastructure project enquiries and c...

a month ago seen See more...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities Responsible for tracking performance & value realisation from the investments ensuring a...

a month ago seen See more...

Customer Service Team Lead

Nextdc

Melbourne, VIC

Permanent

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. Manage last minute shift changes, sourcing solutions to cover un...

a month ago seen See more...

Agile Delivery Lead - Customer Team Outcome

Atlam Group

Queensland

Permanent

What You Will Do: Establish and facilitate SCRUM process with senior leaders, aiding decision-making and prioritisation. Support and coach cross-functional development teams in implementing new working methodologies, ensuring effi...

a month ago seen See more...

SAP HXM Lead - Customer Services

Dxc Technology

Canberra, ACT

Permanent

Extensive experience in consulting environments and previous experience leading SAP HXM teams. Strong experience in developing and managing high performing teams with the ability to lead, engage and inspire a team spread across mu...

a month ago seen See more...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

Permanent

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities. Responsible for tracking performance & value realisation from the investments ensuring a...

a month ago seen See more...

EL1 Tech Lead - Customer Identity & Access Management

Peoplebank

Surry Hills, NSW

Contract

Lead the technical design and implementation of CIAM solutions, ensuring alignment with organizational goals and industry best practices. Provide guidance and technical expertise to the CIAM team, assisting in project planning and...

a month ago seen See more...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Sydney, NSW

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

a month ago seen See more...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Melbourne, VIC

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

a month ago seen See more...

Customer Outcomes and Experience Lead

Horizons

North Ryde, NSW

Permanent

Own our restrictive practices management system with a view to enable us to reduce and eliminate the use of restrictive practices. Collaborate across the business to develop and deliver Customer Outcomes and Experience education p...

a month ago seen See more...

Customer Service Lead

Atlamgroup

Liverpool, NSW

Salary: $86,366.68 - $94,622.85 Closing Date: 2nd May 2024 Liverpool is a diverse and innovative Council located at the Gateway to the upcoming Western Sydney Airport. Liverpool is fast becoming Sydney?s third CBD and is going t...

a month ago seen See more...

Customer Marketing & CX Lead

Atlamgroup

Sydney, NSW

Reporting to the Head of Marketing, CX & Corporate Communications, this is an exciting role for an energetic, customer obsessed and results-driven marketer that will provide the right candidate an opportunity to be part of an amaz...

a month ago seen See more...

Customer Escalations and Complaints Lead

Melbourne Water

Docklands, VIC

Supporting team to manage and record escalated requests, including handling difficult conversations with multiple stakeholders. Ensuring accurate recording of customer interactions, including all customer touch-points and outcomes...

a month ago seen See more...

Customer Service Lead

Liverpool City Council

Liverpool, NSW

Minimum four years experience in leading a Customer Service team within a contact centre and counter environment. Demonstrated experience in managing escalations with attention to delivering an outcome for the customer. Ability t...

a month ago seen See more...

Leading Hand Carpenter (High-End Custom)

Talent Partnership

South Yarra, VIC

Supporting the site supervisors with the work onsite from start through to handover of the project. Ensure quality of work throughout all stages of construction within set deadlines;. Support the managing with sub-contractors, whi...

a month ago seen See more...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Adelaide, SA

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

a month ago seen See more...

Tech Lead – Customer Identity & Access Management

Randstad

Canberra, ACT

Permanent

12 month contract. CBD Location. Ability to obtain / maintain NV1 Security clearance is required for this role. Lead the technical design and implementation of CIAM solutions, ensuring alignment with organizational goals and indus...

a month ago seen See more...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Canberra, ACT

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

a month ago seen See more...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Brisbane, QLD

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

a month ago seen See more...

Customer Service Lead

Liverpool City Council

Liverpool, NSW

Minimum four years experience in leading a Customer Service team within a contact centre and counter environment. Demonstrated experience in managing escalations with attention to delivering an outcome for the customer. Ability t...

a month ago seen See more...

Customer Service Agent needed for Leading Ticketing Provider!

Sidekicker

Sydney, NSW

$31 - $31 an hour

We help people discover and share the live entertainment they love through our mission to make live easy.Role: Customer Service AgentLocation: Sydney, NSWPay Rate: $30.61p/hrHours: 2-3 days, hours will vary between Monday-Saturd...

a month ago seen See more...

Customer Experience Lead

Qantas

Sydney, NSW

Permanent

Opportunity to develop, drive and lead the Customer Experience strategy across Qantas Loyalty. Be part of a high performing team to improve Customer Experiences across the customer journey. Permanent position based at our Head Off...

2 months ago seen See more...

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People who searched for Customer Lead jobs also searched for Lead Hand, Delivery Lead, Customer Care Manager, Customer Service Executive, Senior Customer Service, Group Lead, Customer Service Engineer, Lead Data Engineer, Lead Data Analyst, Supply Chain Lead, Senior Delivery Lead, It Customer Support, Customer Care Team, Cyber Security Lead, Warehouse Customer Service, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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What companies are hiring for Customer Lead jobs?

The top companies hiring now for Customer Lead jobs are AtlamGroup, Uniting, Uniting NSW & ACT, Healthcare Australia, Reece Group, Department of Transport and Planning, Quantium, Circonomy,

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