Customer Manager jobs in Sydney, NSW

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CUSTOMER SUCCESS MANAGER, ENTERPRISE (CSM)

Act as the primary owner of renewals, working closely with Account Managers to achieve 95% retention or above per quarter and per annum. Drive Customer Success through onboarding, product adoption, and growth initiatives to maximi...

CompanyNearmap
AddressBarangaroo, NSW
CategoryManagement
Date Posted a month ago See detail

Customer Success Manager, Enterprise (CSM)

Nearmap

Barangaroo, NSW

Act as the primary owner of renewals, working closely with Account Managers to achieve 95% retention or above per quarter and per annum. Drive Customer Success through onboarding, product adoption, and growth initiatives to maximi...

Insights Customer Success Manager (Entry-level)

Streem

Surry Hills, NSW

Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...

Sales and Customer Service Manager - APAC

Aurora Expeditions

Surry Hills, NSW

A primary focus of the role will be to ensure that the team is well-trained and possess the knowledge and capabilities, including essential soft skills, necessary to provide the highest possible customer experience to both our tra...

Customer Success Manager

Morningstar Inc.

The Rocks, NSW

Join a diverse community of great people who support their peers and their communities. We give our employees opportunities to grow from early career to experienced hires-and you can build a career that matters at Morningstar. We...

Senior Customer Success Manager

Telus Corp

The Rocks, NSW

Retaining, growing, and managing large and complicated account portfolios in a way that creates value. Demonstrating a consultative client approach by developing a deep understanding of clients' needs and business issues and takin...

Account Manager - Customer Success

Prospa

Darlinghurst, NSW

At Prospa, we exist to unleash the potential of every small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce...

Customer Success Manager, APAC

Bigtincan

The Rocks, NSW

Hybrid Role - 2 days in office / 3 days in your home officeResponsibilities:- Act as an Implementation Specialist during onboarding, training, and monitoring the management of projects to ensure deadlines are met and launches are...

Scale Customer Success Manager

Monday.com

The Rocks, NSW

Follow the Scale practices and strategy for each customer based on data analysis and the customer's needs. Identify, design, and being able to achieve the customer's goals in a short-term relationship. Excel in an ever-evolving sp...

Senior Account Manager / Customer Service Representative

People In Focus

Alexandria, NSW

$85,000 - $100,000 a year

First point of contact for client enquiries. Building and maintaining client relationships. Purchase order management. Quotations / rate negotiations. Updating rates (Autorating). Chasing documentation and ensuring correct paperwo...

Manager Customer Service and Administration - Waverley

Summitcare

Bronte, NSW

Excellent salary package available. Perm full time role. Immediate start. Progressive aged care organisation- lot's of potential for more opportunities. Integral role in this admissions & client services team. Autonomous position...

Expeditor - Customer Service Manager

Techpack

Stanmore, NSW

$90,000 - $95,000 a year

Minimum of 3 Years in Freight Forwarding or Importing. Experience with Manufacturing businesses preferred. Exemplary Oral and Written Communication Skills. Handle day-to-day customer requests. Manage & coordinate the Importation o...

Head of Customer Onboarding and Lifecycle Management

Commonwealth Bank Of Australia

Eveleigh, NSW

Strategy: Embed and execute a financial year strategy with all direct reports to help deliver and meet the Groups Key Performance Indicators. Drive a strong culture and provide direction to ensure the strategic objectives are met....

Marketing Manager, Customer Communications

Commonwealth Bank Of Australia

Eveleigh, NSW

Collaborating with the Marketing Strategy and Planning team to support the development of marketing strategies in line with brand, product and customer considerations.. Using data, insights and best practice to lead the developmen...

Customer Insights and Analytics Manager

Sharp And Carter

North Sydney, NSW

$140,000 - $140,000 a year

Lead all data, analytics & insights programs for this Cool B2C Big Data Brand. Newly created role | Build the insights & analytics platform from scratch. $140,000 + Super + Bonus | North Sydney | Top 20 best places to work. Strate...

Customer Services Manager (RC)

Affinity Migration

North Sydney, NSW

$70,000 per year

Resolve routine and complex client service issues in a thorough and expeditious manner,utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including:. Operability of...

Customer Service Manager

Patricks Universal Exports Pty Ltd

Bondi Junction, NSW

$70,000 - $75,000 per month

Looking for candidates available to work:Monday: Morning, Afternoon.Tuesday: Morning, Afternoon.Wednesday: Morning, Afternoon.Thursday: Morning, Afternoon.Friday: Morning, Afternoon. Monday: Morning, Afternoon. Tuesday: Morning, A...

Assistant Customer Service Manager - Woolworths Neutral Bay Village (964454)

Atlamgroup

Neutral Bay, NSW

If you have a passion for great Customer Service, a hunger to make a tangible difference and youre looking for a place to develop, you could be who were looking for. Who we are Joining Woolworths Supermarkets means being a part...

Logistics & Customer Service Manager

Employal Recruitment

North Sydney, NSW

Manage and maintain relationships with transportation and warehousing vendors, ensuring timely and cost-effective transportation of goods. Oversee the logistics operations, including inventory management, shipping, and distributio...

Senior Data Customer Success Manager

S2M Digital

North Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

Manager, Customer Success

Nielsen Connect Australia Pty Ltd

North Sydney, NSW

$80,001-100,000 per year

Deliver NielsenIQ's contractual analytical commitments (ongoing or ad hoc) to a high standard;. Manage client expectations regarding analytic insights required and commitments to ensure service level is achieved. Works on client b...

Customer Relationship Manager

Arma Group Holdings Pty Ltd

Alexandria, NSW

Handling a high volume of inbound and outbound collection calls and assisting customers who may be undergoing financial distress. Proactively and empathically negotiating payment with our customers to achieve positive financial ou...

Customer Operations Manager

Lyka Pet Food

Alexandria, NSW

Lead the charge in architecting process and tooling enhancements that will help scale our Customer Care team into its next phase of growth. Your vision will shape the future of customer engagement! Unleash the power of automation...

Customer Operations Manager

Lyka

Alexandria, NSW

Lead the charge in architecting process and tooling enhancements that will help scale our Customer Care team into its next phase of growth. Your vision will shape the future of customer engagement! Unleash the power of automation...

Customer Retention Manager

Eftsure Abn

North Sydney, NSW

Drive recurring revenue growth. Be ahead of customer renewals in advance of expiration and through to closure. Awareness of at-risk renewals (predictive churn/attrition) and orchestration of remediation plans to address issues. Me...

Customer Retention Manager

Eftsure

North Sydney, NSW

Key Responsibilities include:Drive recurring revenue growth.Be ahead of customer renewals in advance of expiration and through to closure. Be familiar with existing customer terms and leverage opportunities to maximize revenue acc...

Customer Success Manager - Retail Media - Remote

Ooh!Media Pty

North Sydney, NSW

Serve as the central point of contact for clients, managing all post sales activities, by proactively anticipating challenges and needs and coming up with timely solutions. Be a strategic advisor and subject matter expert to your...

Reception/Customer Service Manager

The Well Bondi

Bondi Beach, NSW

The ability to work in oneof the world's most recognised locations. A culture that's all about making wellness irresistible. A free membership for you to workout. Regular personal and professional development. Confidential 24-ho...

Customer Service Manager

Laundy Hotels

Lane Cove, NSW

Oversee the day-to-day operations of the call centre team, ensuring high levels of customer satisfaction and service excellence. Implementation and execution of reservation promotions. Responsible for the recruitment, training, an...

Customer service manager and office receptionist required for prestige workshop.

Vaucluse Auto Repairs

Crows Nest, NSW

$80,000 - $110,000 a year

Attend to customers inquires over the phone, via email or at the office. Booking customers vehicle for service and repairs as requested and with a focus on shop schedules and availability and business planning. Provide clear and...

Shape the Future of Solar Support: Become Our Customer Service Manager

Sun Energy

Kensington, SA

Radiates Positivity: Your good nature and calm confidence shine through in every interaction, setting the tone for exceptional customer experiences. Loves to Learn and Lead: With experience in the solar industry, you're equipped f...