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Customer Success Lead jobs in Matraville, NSW

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CUSTOMER SUCCESS OFFICER (RECEPTION)

Ensuring work areas are clean and presentable at all times. Ensuring phone calls are answered in a timely manner, using a friendly tone and messages are taken accurately and passed on to the appropriate person. Ensure the Till Off...

CompanyBluefit
AddressSans Souci, NSW
CategoryAdministrative
Date Posted 20 hours ago See detail

Customer Success Officer (Reception) New

Bluefit

Sans Souci, NSW

Ensuring work areas are clean and presentable at all times. Ensuring phone calls are answered in a timely manner, using a friendly tone and messages are taken accurately and passed on to the appropriate person. Ensure the Till Off...

20 hours ago seen See more...

Customer Success Manager // Tech New

Talent International

Sydney, NSW

Product sells itself less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement 3 days in office, 2 days from ho...

17 hours ago seen See more...

Customer Success Specialist New

Creditorwatch

Sydney, NSW

Proactive, hands-on phone-based account management support; engaging with clients to help them realise value in our products. Deliver on-client retention and adoption targets. Understand the metrics that matter from the business a...

22 hours ago seen See more...

Customer Service and Logistics Lead New

Archer Daniels Midland

Sydney, NSW

Partner with our 3rd party logistics providers to ensure customer orders delivered in full and on time. Train and Develop 2 x Customer Service & Logistics Executives. Process customer orders and contracts from large food and bever...

11 hours ago seen See more...

Customer Support Team Lead New

Brighte Capital

Sydney, NSW

- Lead onshore Customer Support functions within Brighte Enterprise (Government and Corporate) programs - Set and monitor clear performance objectives for team members - Conduct regular performance evaluations and provide feedback...

12 hours ago seen

Customer Success Manager 3

Equinix Emea

Sydney, NSW

Utilizes diverse judgement to determine the best method of interacting with customers during onboarding based on customer needs and project scope. Phase 1 - Conducts pre...

2 days ago seen See more...

Senior Customer Success Manager

Sonder

Sydney, NSW

Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...

2 days ago seen See more...

VP of Customer Success

Cim

Sydney, NSW

Reduce energy consumption and greenhouse gas emissions by 20% to 40%. Deliver 25% maintenance savings by driving preventative maintenance programs. Improve tenant comfort and reduce tenant hot & cold complaints by up to 32%. Incr...

2 days ago seen See more...

Customer Success Engineer

Neara

Sydney, NSW

Drawing on your deep engineering knowledge, meet with customers to discuss their unique problems and proactively develop commercially viable, pragmatic and sound solutions to help solve these in our software platform. Strategise w...

4 days ago seen See more...

Customer Success Manager

Objective Corporation

Sydney, NSW

Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...

4 days ago seen See more...

Customer Success Manager

Blueapache

Sydney, NSW

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

4 days ago seen See more...

Adoption Customer Success Manager

Culture Amp

Sydney, NSW

Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...

4 days ago seen

Customer Success Manager

Efinancialcareers

Sydney, NSW

This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...

4 days ago seen See more...

Senior Customer Success Manager - FinTech

Dext Pte Ltd

Sydney, NSW

Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...

4 days ago seen See more...

Director, Customer Success

Neara

Sydney, NSW

Lead the Customer Success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Ensure customer projects are...

4 days ago seen See more...

Service Delivery Manager - ITIL | Customer Success

Genesis Recruitment Solutions

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...

4 days ago seen See more...

Customer Success Manager (Customer Success) (Blockchain)

Crypto Recruit

Sydney, NSW

Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...

5 days ago seen See more...

Customer Success Manager

Objective

Sydney, NSW

Permanent

Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...

6 days ago seen See more...

Customer Experience Lead - Pacific

Schneider Electric

Sydney, NSW

Drive innovation and CX differentiators in the market, aiming for increased satisfaction and loyalty. Measure Customer Experience according to business priorities and define improvement action plans. Resolve customer dissatisfacti...

2 days ago seen

Customer Success Specialist

Driva

Surry Hills, NSW

Customer Consultation: Engage with customers over the phone to understand their needs and provide information on car loan products. Customer Experience: Providing outstanding customer service to enhance the financing experience fo...

2 weeks ago seen See more...

Customer Success Manager

Pagerduty

Sydney, NSW

Permanent

Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...

7 days ago seen See more...

Senior Operations Lead - Customer Service

Airtree

Sydney, NSW

Full-time. Recruitment type: Permanent. Shaping the landscape of customer relations by leading a dedicated team to ensure exceptional user satisfaction. Driving strategic planning, execution, and enhancement of operations to excee...

4 days ago seen See more...

Customer Success Manager

Standards Australia

Sydney, NSW

Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...

a week ago seen See more...

Customer Care Team Lead

Oroton

Chippendale, NSW

Contribute to the timely resolution of all customer queries, complaints, and repairs via telephone, email, live chat, and social media. Lead the team effectively, fostering a dynamic, collaborative, and customer-focused environmen...

2 weeks ago seen See more...

Enterprise Manager, Customer Success

Procore Technologies

Sydney, NSW

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

2 weeks ago seen

Customer Success Manager

Contentful

Sydney, NSW

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

2 weeks ago seen See more...

Customer Success Manager

Restore For Retail

Sydney, NSW

Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...

2 weeks ago seen See more...

Customer Success Manager

Johnson Controls

Sydney, NSW

Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...

2 weeks ago seen

Customer Success Manager

Deputy

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

2 weeks ago seen

Customer Success Manager

Onset Group

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

2 weeks ago seen See more...

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