Customer Success Lead jobs in Matraville, NSW
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CUSTOMER SUCCESS MANAGER - APAC
Providing management of assigned Cloud customer portfolio, establishing relationships with key customer contacts, addressing customer feedback and outcomes, while focusing on customer retention and striving for customer advocacy....
| Company | Imanage |
|---|---|
| Address | Sydney, NSW |
| Category | Management |
| Salary | Permanent |
| Date Posted | 2 days ago See detail |
Customer Success Manager - APAC
Imanage
Sydney, NSW
Permanent
Providing management of assigned Cloud customer portfolio, establishing relationships with key customer contacts, addressing customer feedback and outcomes, while focusing on customer retention and striving for customer advocacy....
2 days ago seen See more...
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Customer Success Officer
Vanity Group
Marrickville, NSW
Working closely with the APAC sales team to manage the Customer Success of all clients in the APAC region. Communicate effectively with other members of the APAC Customer Service team to ensure accuracy and consistency in all rele...
3 days ago seen
Customer Relationship Lead - Practitioners
Pexa
Sydney, NSW
Permanent
Maintain trusted, effective and productive relationships with practitioner customers to ensure loyalty, retention, and satisfaction with PEXA's service levels. Develop relationships with new and existing customers, understanding t...
2 days ago seen See more...
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Customer Success Associate (Waste Management) - KPMG Origins
Kpmg
Sydney, NSW
Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...
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Customer Success Manager
Neara
Sydney, NSW
Meeting with customers at the completion of the sales cycle to kick-off the project build. Defining the implementation stages and deliverables. Executing project set-up and data ingest. Building the model and respective deliverabl...
2 days ago seen See more...
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Customer Success Officer (Reception)
Bluefit
Sans Souci, NSW
Ensuring work areas are clean and presentable at all times. Ensuring phone calls are answered in a timely manner, using a friendly tone and messages are taken accurately and passed on to the appropriate person. Ensure the Till Off...
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Customer Success Manager - Technical Service Delivery
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Manage the end-to-end customer onboarding process, ensuring seamless transitions and successful implementations. Take ownership of the end-to-en...
4 days ago seen See more...
Customer Hub Operations Lead
Endeavour Group
Surry Hills, NSW
Bring your passion and feel the energy. Great leadership opportunity in our mid-size contact centre. Hybrid working from Sydney. Ensure smooth day-to-day running of Customer Hub operations and business continuity in accordance wit...
6 days ago seen
Customer Success Executive
Streamtalent
Sydney, NSW
Serve as an expert and advocate for all business products and features. Elevate customer service confidently with personalised onboarding, guidance, education, and training on the SaaS platforms. Proactively addressing customer te...
4 days ago seen See more...
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Manager, Customer Success
Sevenrooms
Sydney, NSW
Mentor, inspire and grow our team of high-performing Customer Success Managers in APAC. Develop best practices, user adoption, and retention strategy for your team. Review and monitor incoming MRR & existing customers, and maintai...
4 days ago seen See more...
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Portfolio Customer Success Manager
Miro
Sydney, NSW
Work with a variety of customers during critical achievements of the customer journey (Onboarding, Adoption, Risk Mitigation, Growth) to ensure their success. Through experimentation, identify and build strategies and repeatable p...
4 days ago seen See more...
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Customer Success Executive - Australia (Arabic Speaker)
Sedex
Sydney, NSW
Permanent
Outbound sales, participating in Supplier Engagement Projects building and nurturing trustworthy relationships with non-members to register a new account on Sedex via phone and email outreach. Make an agreed number of outbound c...
5 days ago seen See more...
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Customer Success Associate (Waste Management) - KPMG Origins
Kpmg
Sydney, NSW
Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...
5 days ago seen See more...
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Customer Success Manager // Tech
Talent International
Sydney, NSW
Product sells itself - less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement - 3 days in office, 2 days from ho...
6 days ago seen See more...
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Customer Success Manager II
Diligent Corporation
Sydney, NSW
Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...
a week ago seen
Customer Success Manager
Equinix
Sydney, NSW
Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...
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Customer Success Manager
Xcel Bespoke
Sydney, NSW
Work with high-value clients from Day-1. Hybrid working arrangement on offer. Amazing office, 1-min walk from railway. To own and act as the primary point of contact for our key clients in the areas of warehousing and order fulfil...
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Customer Success Manager 3
Equinix
Sydney, NSW
Communicates effectively, able to translate internal processes to be able to set customer expectations within a moderate scope. Communicates with specialized skills in a way that allows the CSM to influence the customer and others...
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Customer Success Manager
Learnupon
Sydney, NSW
Master products and technology so you can serve as a knowledgeable and consultative partner to your customers on how, when, and why to use LearnUpon to solve business problems and meet learner needs. Manage the onboarding process...
a week ago seen See more...
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Customer Success / Account Manager
Chandler Woods
Sydney, NSW
Customer Service exp. desirable. Comfortable with the Microsoft Offie suite. Excellent phone manner. Superior written skills. Able to prioritise. Cheerful. Willing to go the extra mile for your customer. Open to growing a career....
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Customer Success Manager
Tpg Telecom
Sydney, NSW
Lead customer contract compliance and obligation management in collaboration with the relevant internal stakeholders ensuring all obligations have been met,. Collaborate with Global Service Desks and Carrier Management for Mobilit...
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Service Desk Technical Lead / Customer Account Manager
Ibc Recruitment
Sydney, NSW
Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...
4 days ago seen See more...
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Customer Service and Logistics Lead
Adm Asia Pacific
Sydney, NSW
Partner with our 3rd party logistics providers to ensure customer orders delivered in full and on time. Train and Develop 2 x Customer Service & Logistics Executives. Process customer orders and contracts from large food and bever...
4 days ago seen See more...
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Customer Success Manager // Tech
Talent International
Sydney, NSW
Product sells itself less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement 3 days in office, 2 days from ho...
a week ago seen See more...
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Customer Success Specialist
Creditorwatch
Sydney, NSW
Proactive, hands-on phone-based account management support; engaging with clients to help them realise value in our products. Deliver on-client retention and adoption targets. Understand the metrics that matter from the business a...
a week ago seen See more...
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Senior Customer Success Manager
Sonder
Sydney, NSW
Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...
2 weeks ago seen See more...
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Customer Success Manager 3
Equinix Emea
Sydney, NSW
Utilizes diverse judgement to determine the best method of interacting with customers during onboarding based on customer needs and project scope. Phase 1 - Conducts pre...
2 weeks ago seen See more...
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VP of Customer Success
Cim
Sydney, NSW
Reduce energy consumption and greenhouse gas emissions by 20% to 40%. Deliver 25% maintenance savings by driving preventative maintenance programs. Improve tenant comfort and reduce tenant hot & cold complaints by up to 32%. Incr...
2 weeks ago seen See more...
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Customer Success Engineer
Neara
Sydney, NSW
Drawing on your deep engineering knowledge, meet with customers to discuss their unique problems and proactively develop commercially viable, pragmatic and sound solutions to help solve these in our software platform. Strategise w...
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Customer Success Manager
Objective Corporation
Sydney, NSW
Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...
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