Customer Success Lead jobs in New South Wales

Now available 118 results are consistent

Sort by:relevance - date

CUSTOMER SUCCESS MANAGER - TECHNICAL SERVICE DELIVERY

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Manage the end-to-end customer onboarding process, ensuring seamless transitions and successful implementations. Take ownership of the end-to-en...

CompanyGenesis Recruitment Solutions
AddressSydney, NSW
CategoryManagement
Date Posted 8 hours ago See detail

Customer Success Manager - Technical Service Delivery New

Genesis Recruitment Solutions

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Manage the end-to-end customer onboarding process, ensuring seamless transitions and successful implementations. Take ownership of the end-to-en...

Customer Success Executive New

Streamtalent

Sydney, NSW

Serve as an expert and advocate for all business products and features. Elevate customer service confidently with personalised onboarding, guidance, education, and training on the SaaS platforms. Proactively addressing customer te...

Customer Success Manager New

Perceptiv Media

Kingsgrove, NSW

*Client Relationship Management:**. Build and maintain strong, long-lasting relationships with clients. Serve as the primary point of contact for clients, addressing their queries and concerns promptly. Conduct regular check-ins w...

Manager, Customer Success New

Sevenrooms

Sydney, NSW

Mentor, inspire and grow our team of high-performing Customer Success Managers in APAC. Develop best practices, user adoption, and retention strategy for your team. Review and monitor incoming MRR & existing customers, and maintai...

Portfolio Customer Success Manager New

Miro

Sydney, NSW

Work with a variety of customers during critical achievements of the customer journey (Onboarding, Adoption, Risk Mitigation, Growth) to ensure their success. Through experimentation, identify and build strategies and repeatable p...

Customer Success Executive - Australia (Arabic Speaker)

Sedex

Sydney, NSW

Permanent

Outbound sales, participating in Supplier Engagement Projects building and nurturing trustworthy relationships with non-members to register a new account on Sedex via phone and email outreach. Make an agreed number of outbound c...

Customer Success Associate (Waste Management) - KPMG Origins

Kpmg

Sydney, NSW

Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...

Service Desk Technical Lead / Customer Account Manager New

Ibc Recruitment

Sydney, NSW

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

Customer Service and Logistics Lead New

Adm Asia Pacific

Sydney, NSW

Partner with our 3rd party logistics providers to ensure customer orders delivered in full and on time. Train and Develop 2 x Customer Service & Logistics Executives. Process customer orders and contracts from large food and bever...

Customer Support Team Lead New

Sentral Pty Ltd

Chatswood, NSW

Working alongside other senior leaders in the Support space to deliver and achieve set goals;. Lead and provide high quality support and feedback to direct reports within the team;. Challenge and Support Team members to improve in...

Customer Success Manager // Tech

Talent International

Sydney, NSW

Product sells itself - less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement - 3 days in office, 2 days from ho...

Customer Success Manager II

Diligent Corporation

Sydney, NSW

Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...

Customer Success Manager

Equinix

Sydney, NSW

Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...

Customer Success Manager

Xcel Bespoke

Sydney, NSW

Work with high-value clients from Day-1. Hybrid working arrangement on offer. Amazing office, 1-min walk from railway. To own and act as the primary point of contact for our key clients in the areas of warehousing and order fulfil...

Customer Success Manager

Learnupon

Sydney, NSW

Master products and technology so you can serve as a knowledgeable and consultative partner to your customers on how, when, and why to use LearnUpon to solve business problems and meet learner needs. Manage the onboarding process...

Customer Success Manager 3

Equinix

Sydney, NSW

Communicates effectively, able to translate internal processes to be able to set customer expectations within a moderate scope. Communicates with specialized skills in a way that allows the CSM to influence the customer and others...

Customer Success / Account Manager

Chandler Woods

Sydney, NSW

Customer Service exp. desirable. Comfortable with the Microsoft Offie suite. Excellent phone manner. Superior written skills. Able to prioritise. Cheerful. Willing to go the extra mile for your customer. Open to growing a career....

Customer Success Manager

Tpg Telecom

Sydney, NSW

Lead customer contract compliance and obligation management in collaboration with the relevant internal stakeholders ensuring all obligations have been met,. Collaborate with Global Service Desks and Carrier Management for Mobilit...

Customer Support Team Lead

Global Payments

Chatswood, NSW

Working alongside other senior leaders in the Support space to deliver and achieve set goals;. Lead and provide high quality support and feedback to direct reports within the team;. Challenge and Support Team members to improve in...

Customer Hub Operations Lead

Endeavour Group

Surry Hills, NSW

Bring your passion and feel the energy. Great leadership opportunity in our mid-size contact centre. Hybrid working from Sydney. Ensure smooth day-to-day running of Customer Hub operations and business continuity in accordance wit...

Customer Success Manager // Tech

Talent International

Sydney, NSW

Product sells itself less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement 3 days in office, 2 days from ho...

Customer Success Officer (Reception)

Bluefit

Sans Souci, NSW

Ensuring work areas are clean and presentable at all times. Ensuring phone calls are answered in a timely manner, using a friendly tone and messages are taken accurately and passed on to the appropriate person. Ensure the Till Off...

Customer Success Specialist

Creditorwatch

Sydney, NSW

Proactive, hands-on phone-based account management support; engaging with clients to help them realise value in our products. Deliver on-client retention and adoption targets. Understand the metrics that matter from the business a...

Customer Success Manager 3

Equinix Emea

Sydney, NSW

Utilizes diverse judgement to determine the best method of interacting with customers during onboarding based on customer needs and project scope. Phase 1 - Conducts pre...

Senior Customer Success Manager

Sonder

Sydney, NSW

Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...

VP of Customer Success

Cim

Sydney, NSW

Reduce energy consumption and greenhouse gas emissions by 20% to 40%. Deliver 25% maintenance savings by driving preventative maintenance programs. Improve tenant comfort and reduce tenant hot & cold complaints by up to 32%. Incr...

Customer Success Engineer

Neara

Sydney, NSW

Drawing on your deep engineering knowledge, meet with customers to discuss their unique problems and proactively develop commercially viable, pragmatic and sound solutions to help solve these in our software platform. Strategise w...

Customer Success Manager

Objective Corporation

Sydney, NSW

Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...

Customer Success Manager

Blueapache

Sydney, NSW

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

Adoption Customer Success Manager

Culture Amp

Sydney, NSW

Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...