Customer Success Management jobs in New South Wales

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CUSTOMER ACQUISITION AND EXPERIENCE MANAGER

Unlock newopportunities to drive growth throughout the customer experiencein key areas such ascustomerdemand, website conversion, new customers, customer product/service expansion, andretention. Partner with otherTransformat...

CompanyHorizons
AddressRyde, NSW
CategoryCustomer Service
Salary$140,000 - $160,000 a year
Job typeFull time
Date Posted 3 weeks ago See detail

Customer Acquisition and Experience Manager

Horizons

Ryde, NSW

$140,000 - $160,000 a year

Unlock newopportunities to drive growth throughout the customer experiencein key areas such ascustomerdemand, website conversion, new customers, customer product/service expansion, andretention. Partner with otherTransformat...

Manager, Customer Support

Intercom

Sydney, NSW

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers Culture - Motivate and ensure the CS team is deeply aligned and committe...

Customer Service Manager - Grafton / Coffs Harbour

Atlamgroup

Coffs Harbour, NSW

Elgas LIMITED Customer Service Manager - Grafton / Coffs HarbourCoffs Harbour (NSW), Australia | req16532 What you will enjoy doing Your focus will be managing and developing your team of employees and contractors to achieve busi...

Senior Account Manager / Customer Service Representative

People In Focus

Alexandria, NSW

$85,000 - $100,000 a year

First point of contact for client enquiries. Building and maintaining client relationships. Purchase order management. Quotations / rate negotiations. Updating rates (Autorating). Chasing documentation and ensuring correct paperwo...

Group Manager - Customer & Community Services

Capstone

Sydney, NSW

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

Manager Customer Service & Administration

Summitcare

St Marys, NSW

The desired applicant will be rewarded with an excellent salary.About YouTo be successful you will be a well presented individual with highly developed communication and organisational skills. Your strong administration skillset,...

Customer Service Manager I Automotive Aftermarket

Bellcore

Parramatta, NSW

$80,000 - $80,000 a year

Vehicle communication solutions; radio, antennas and receivers. Automotive safety products; dash cams, monitors, sensors, alarms, security & lighting. Mobile entertainment; speakers, amps, antennas and rear seat entertainment. Exc...

Quality & Customer Experience Manager

Crawford And Company

Sydney, NSW

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

Sr. Manager, Customer Programs, Consumables

Amazon

Sydney, NSW

The individual will be both a player and a coach with exceptional multi-tasking skills, able to re-balance priorities and seamlessly transition between the short-term and laying the foundations for scale in the long term with in-d...

General Manager Customer and Community Experience

Suncare Community Services

Sydney, NSW

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

IT Manager- Supply Chain Customer Solutions

Dhl Group

Rhodes, NSW

Managing the tender and new business pipeline of IT solutions for DHL Supply Chain Australia Being accountable for ensuring the successful delivery of IT services and components that align with the country's strategy and sector-sp...

Case Manager - Customer Relations

Experis

Sydney, NSW

$40 - $45 an hour

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

Expeditor - Customer Service Manager

Techpack

Stanmore, NSW

$90,000 - $95,000 a year

Minimum of 3 Years in Freight Forwarding or Importing. Experience with Manufacturing businesses preferred. Exemplary Oral and Written Communication Skills. Handle day-to-day customer requests. Manage & coordinate the Importation o...

Service manager - customer

Westpac Bank

Sydney, NSW

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

Customer Service Manager

Roband Australia Pty Ltd

Cromer, NSW

Roband Australia is a leading manufacturer of Commercial Food Service Equipment. Our equipment is actually made right here in Cromer on Sydneys Northern Beaches and has been for over 60 years.The chances are that if your local Ca...

Customer Service Manager

Recruit Personnel

Maitland, NSW

$80,000 - $80,000 a year

Current or previous experience at a Senior level in a food retail or quick-service restaurant operation. A motivating and self-starting attitude. A professional presentation and attitude in upholding a high standard of customer s...

Customer Service Manager rebel South Nowra

Atlamgroup

Nowra, NSW

They are leaders in guiding team members to attain excellence in Customer Service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About y...

Customer Support Manager - Crypto Startup

Eminence Talent Group

Sydney, NSW

Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...

Customer Experience Manager

Miss Amara

Sydney, NSW

Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...

Reception/Customer Service Manager

The Well Bondi

Bondi Beach, NSW

The ability to work in oneof the world's most recognised locations. A culture that's all about making wellness irresistible. A free membership for you to workout. Regular personal and professional development. Confidential 24-ho...

Customer Experience Manager

Streem

Surry Hills, NSW

Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...

Customer Service Manager

Fp Markets

Sydney, NSW

$75,000 - $85,000 a year

Lead and manage a team of Customer Service representatives. Provide guidance, support, and coaching to the team. Demonstrate experienced in FX/CFD products. Develop and implement Customer Service policies and procedures. Streamli...

Customer Service Manager

Laundy Hotels

Lane Cove, NSW

Oversee the day-to-day operations of the call centre team, ensuring high levels of customer satisfaction and service excellence. Implementation and execution of reservation promotions. Responsible for the recruitment, training, an...

Customer Service Manager

Pfd Food Services

Sydney, NSW

Located in Chullora. Full-time permanent opportunity. Lead the frontline team in one of Australia Largest Foodservice distributors. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. En...

Team Manager, Customer Care

Angle Auto Finance

Sydney, NSW

Proactively contribute to innovation and continuous improvement to improve quality, efficiency, risk, and compliance outcomes by working closely with cross-functional teams across the organisation. Have strong coaching skills to h...

Team Manager, Customer Care

Atlamgroup

Sydney, NSW

The role Team ManagerCustomer Care, reporting to the Head of Customer Operations is responsible for providing personalised and timely support and help to Angle Customers in moments that matter. This means connecting with custom...

Voice of Customer Manager

Genesiscare

Alexandria, NSW

Permanent

Excellent relationship building skills. Good attention to detail and ability to follow through. An understanding of the importance of governance processes. Excellent written and verbal communication skills. Customer (patient) cent...

Client Success Manager

Meltwater Australia Pty Limited

Sydney, NSW

Permanent

You will challenge existing norms within our industry and act not only as an expert in Meltwater's product set, but as an extension of our client's communication and marketing teams. You will be a part of Meltwater's growing accou...

Customer Success Associate

Lifeworks

Sydney, NSW

Permanent

Achieve identified revenue and growth targets. Respond to client inquiries & service requests pertaining to their programs and services. Responsible for the execution of client contracts and programs. Responsible for program gover...

Customer Success Consultant

Phocas Software

Sydney, NSW

$85,000-110,000 per year

experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...