Customer Success Management jobs in New South Wales

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CLIENT SUCCESS MANAGER

Be the point of contact in all matters relating to clients queries and needs while. Conduct client business reviews to track the health of your accounts, while listening. Take ownership of monthly churn / retention and growth targ...

CompanyMeltwater
AddressSydney, NSW
CategorySales
SalaryPermanent
Date Posted 4 weeks ago See detail

Client Success Manager

Meltwater

Sydney, NSW

Permanent

Be the point of contact in all matters relating to clients queries and needs while. Conduct client business reviews to track the health of your accounts, while listening. Take ownership of monthly churn / retention and growth targ...

Senior Customer Success Analyst

Stake

Sydney, NSW

Permanent

End to end ownership of customer communication from handling inbound enquiries via tickets, socials, chat and calls to occasional outbound calls for information, retention, cross- and up-selling (no sales cold calling). Assess com...

Customer Success Represenative

Shift

North Sydney, NSW

Permanent

As part of the team, youll approach new challenges with a clean sheet of paper, reimagine possibilities and deliver results that are 10x better than before.As one of Australias fastest-growing technology companies, Shift is chan...

Customer Success Architect (ANZ)

Neo4J

Sydney, NSW

Permanent

Advise our customers as the technical expert on how best to leverage Neo4j's suite of products to meet their current business objectives and align with their longer term vision. Partner with our CSMs to host/participate regular me...

Manager - Client Success

Cashrewards

Sydney, NSW

Manage a team comprising of Senior Account Managers, Account Managers, Account Executives, and a Coordinator. Collaborate with team members to establish clear goals. Coach and mentor team members to achieve goals, KPI's and succes...

Customer Service Manager

Myer

Macquarie Park, NSW

Join the leadership team at Myer Macquarie. Lead team performance to deliver exceptional Customer Service. Career opportunities for succession planning and further development. Manage the daily activities of your team and business...

Customer Service Manager

Medicentral 501 George St

Sydney, NSW

$70,000 - $80,000 a year

Create and maintain Customer Service policies and procedures that uphold our clinic's standards and align with our group's goals. Lead and support a significant number of receptionists, managing all aspects of recruitment, perform...

Construction Customer Service Manager & PA

Masterton Homes

Warwick Farm, NSW

Provide a high level of Customer Service when dealing with internal and external parties;. Acknowledge all Construction Customer complaint letters received;. Investigate construction complaints and provide written response when ne...

Customer Experience Manager at Streem - Hybrid / Work From Home [14185]

Hatch People Pty Ltd

Sydney, NSW

Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...

Customer Strategy Manager - FMCG

Reckitt

Sydney, NSW

Build category-specific strategies, using the 4Ps to drive sales and improve our market position. Transform brand strategy into action plans that excite our customers and integrate seamlessly with their shopping environments. Fuel...

Manager, Customer Contact Services

Social Futures Ltd

Tweed Heads, NSW

Build a new team focused on best practice Customer Contact Services and supports. Develop and coordinate standardised administrative systems, policies, and procedures to optimise efficiency and support the achievement of quality o...

Customer Service Manager

Tst Property Services

Smithfield, NSW

$62,000 - $62,000 a year

About the businessSome information about the business:* Cleaning and maintenance company* Family owned business* The company has been operating since 2006. Since then the companyhas had growth and expansion* The family owned bus...

Customer Service Manager

Cascade Talent Pty

Moorebank, NSW

$120,000 - $140,000 a year

Well established hardware/outdoor lifestyle products company. Dynamic, professional environment. Entrepreneurial and collaborative culture. Moorebank location. Drive strategies to foster and improve internal and external stakehold...

Manager, Customer Contact Services

Social Futures Ltd

Tweed Heads, NSW

Build a new team focused on best practice Customer Contact Services and supports. Develop and coordinate standardised administrative systems, policies, and procedures to optimise efficiency and support the achievement of quality o...

Customer Insights and Analytics Manager

Sharp And Carter

North Sydney, NSW

$140,000 - $140,000 a year

Lead all data, analytics & insights programs for this Cool B2C Big Data Brand. Newly created role | Build the insights & analytics platform from scratch. $140,000 + Super + Bonus | North Sydney | Top 20 best places to work. Strate...

Customer Success Trainer

Aristocrat

Sydney, NSW

Sales and Customer Success Process ImprovementExperiment with new ideas, processes and tools to improve and scale the way that we engage with customers Customer Query HandlingServe as the subject matter expert for the product/s...

Customer Success Officer

Arventa Pty Ltd

Alexandria, NSW

$65,000 - $85,000 a year

Building strong relationships with our existing customers in Australia. Management of ongoing communication with clients. Ensuring continued client satisfaction. Identifying opportunities to expand product adoption. Collaborati...

Customer Success Consultant

Rea Group Ltd

Sydney, NSW

Delivering REA's long term Customer Success strategy to drive adoption, retention and advocacy. Being a specialist in REA SaaS products that require proactive, hands-on support; engaging with customers and supporting them to maxim...

Customer Success Representative

Box Of Books

Kirrawee, NSW

$58,000 – $60,000 per year

Provide outstanding customer service to determine the quickest, most effective ways to answer a users questions via our in-app messaging system, phone calls and emails. Working with your fellow Customer Success team members and o...

Customer Success Lead (IT Portfolio Change and Adoption)

The University Of Newcastle

Callaghan, NSW

$112,112 - $130,798 a year

Leading the planning and implementation of Change and Adoption approaches aligned to the Customer Success Framework (PROSCI). Providing expert advice, including project change resourcing recommendations, to support the delivery an...

Customer Success Engineer

Giro On Behalf Of Switchdin

Newcastle West, NSW

$70,000 - $75,000 a year

Flexible hours available. 2-3 years of relevant work experience required for this role. Working rights required for this role. Expected start date for role: 15 April 2024. Expected salary: $70,000 - $75,000 per year....

Client Success Manager

Legalvision Ilp

Surry Hills, NSW

$90,000 - $110,000 a year

Establish relationships with new members and onboarding them to our member platform. Drive the value of our membership by supporting members to regularly engage with our Legal team. Identify upgrade or extension opportunities and...

Client Success Manager

Legalvision Ilp

Surry Hills, NSW

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Customer Success Lead (IT Portfolio Change and Adoption)

Atlamgroup

Callaghan, NSW

Join an established change management delivery practice and inspire us with your thorough knowledge and expertise working with best practice change management methodologies, your exceptional skills in stakeholder management and yo...

Customer Success Officer

Arventa Pty Ltd

Alexandria, NSW

$65,000 – $85,000 per year

Building strong relationships with our existing customers in Australia. Management of ongoing communication with clients. Ensuring continued client satisfaction. Identifying opportunities to expand product adoption. Collaborati...

Customer Success Engineer - Prisma Cloud

Palo Alto Networks Inc.

Sydney, NSW

Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives. Assist customers in implementing Palo Alto Net...

Customer Success Specialist

Vontier Corporation

Sydney, NSW

Assess customers' current level of service and work collaboratively to help them gain greater value from our solution. Drive increased usage of the solution among customers, leading to growth and expansion opportunities. Update an...

Customer Success Specialist

Quandoo Australia Pty Ltd

Sydney, NSW

Provide a high-level of support to our partners restaurants. Understand the partner lifecycle and how the three verticals work together. Work closely with the wider Customer Success team to ensure goals are being met across our pa...

Bookkeeping, Accounting - Customer Success Specialist - QuickBooks - On-site

Concentrix

Sydney, NSW

$80,000 - $80,000 a year

Full Time Opportunity. Located in Sydney CBD. Must be an Australian Citizen or Permanent Resident. Be the catalyst for change and progress, welcoming and onboarding mid-career Accountants and Bookkeeping firms in the ANZ region to...

Client Success Manager

Service Success Network

Sydney, NSW

$70,000 - $140,000 a year

Onboard and manage 60-80 accounts at one time. Host weekly group workshops (1-2 per week). One on one calls with clients. Review of client implementation. Slack messenger support M-F. Detailed noting in ClickUp. Daily Customer Suc...