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MID-MARKET CUSTOMER SUCCESS MANAGER

Manage a book of 20-30 Mid-Market AutogenAI customers. Manage all post-sales activities, including renewals and up-sell opportunities. Work with sales to expand our footprint into new divisions and regions. Work with our Professio...

CompanyAutogenai
AddressAustralia
CategorySales
SalaryPermanent
Date Posted 5 days ago See detail

Mid-Market Customer Success Manager

Autogenai

Australia

Permanent

Manage a book of 20-30 Mid-Market AutogenAI customers. Manage all post-sales activities, including renewals and up-sell opportunities. Work with sales to expand our footprint into new divisions and regions. Work with our Professio...

Customer Success Manager New

Finastra

Sydney, NSW

The Customer Success Manager (CSM) uses industry & product knowledge, business strategy expertise, and account management skills to drive value realization for our customers from Finastras solutions and services. Customer Success...

Mid-Market Customer Success Manager

Autogenai

Southport, QLD

Manage a book of 20-30 Mid-Market AutogenAI customers.. Manage all post-sales activities, including renewals and up-sell opportunities.. Work with sales to expand our footprint into new divisions and regions.. Work with our P...

Customer Success Manager - Sustainability

Socialsuite

Melbourne, VIC

A real passion and top-notch customer service skills. Excellent written and oral communication skills. 3+ years of SaaS customer service or sales experience, B2B highly regarded. Strong Project Management and organisational skills...

Customer Success Management - ANZ

Gitlab

Sydney, NSW

Permanent

Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives. Know the GitLab platform, our more common best pract...

Senior Customer Success Manager - FinTech

Dext

Sydney, NSW

$130,000-135,000 per year

Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...

Customer Success Manager - Remote

Loving Life Now

Parramatta, NSW

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

Enterprise Customer Success Manager

Go1

Australia

Permanent

Build and cultivate strong Enterprise relationships across new and existing high-value customers, ensuring their needs are met and account health is closely monitored. Orchestrate seamless implementations and deployments of Go1's...

Enterprise Customer Success Manager

Go1

Melbourne, VIC

Go where passion meets purpose: Spend your days changing the world, one learner at a time. Go beyond the ordinary: Get true autonomy to channel your inner entrepreneur, problem-solver and change-maker. Go where growth is unlimited...

Customer Success Manager

Buildxact

Melbourne, VIC

Be a coach who can lead the Customer through that journey and teach the best practices they need to thrive ensuring a fully engaged, positive and valuable experience. Manage customer retention campaigns with a focus on education a...

Customer Success Manager - APAC

Imanage

Sydney, NSW

Permanent

Providing management of assigned Cloud customer portfolio, establishing relationships with key customer contacts, addressing customer feedback and outcomes, while focusing on customer retention and striving for customer advocacy....

Customer Success Manager

Neara

Sydney, NSW

Meeting with customers at the completion of the sales cycle to kick-off the project build. Defining the implementation stages and deliverables. Executing project set-up and data ingest. Building the model and respective deliverabl...

Service Delivery Manager | Customer Success

Visits

Melbourne, VIC

Permanent

Be accountable to clients for overall Service Delivery outcomes. Meet regularly with clients to review the status of products and services including active and completed projects, changes, problems and critical incidents. Prepare...

Customer Success Manager - Technical Service Delivery

Genesis Recruitment Solutions

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Manage the end-to-end customer onboarding process, ensuring seamless transitions and successful implementations. Take ownership of the end-to-en...

Customer Success Manager

Perceptiv Media

Kingsgrove, NSW

*Client Relationship Management:**. Build and maintain strong, long-lasting relationships with clients. Serve as the primary point of contact for clients, addressing their queries and concerns promptly. Conduct regular check-ins w...

Senior Customer Success Manager

Gentrack Ltd

Melbourne, VIC

Respect for the planet. Respect for our customers and. Respect for each other. Account Health. Meeting Revenue and profitability targets for your clients. Proactively identifying and resolving issues. Providing reporting accurat...

Portfolio Customer Success Manager

Miro

Sydney, NSW

Work with a variety of customers during critical achievements of the customer journey (Onboarding, Adoption, Risk Mitigation, Growth) to ensure their success. Through experimentation, identify and build strategies and repeatable p...

Customer Success Manager

Megaport

Brisbane, QLD

As part of the Integrated Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall cus...

Customer Success Manager

Noggin

Canberra, ACT

Our SaaS product is critical in supporting everything from natural disasters and emergencies to business continuity incidents, security management and more. With your software implementation and Service Delivery experience, you ca...

Customer Success Manager

Bunyip Pty Ltd

North Melbourne, VIC

Build World-Class relationships by delivering reliable, credible and proactive success strategies to a varied portfolio of clients. Be a specialist in providing solutions to Employers and HRs departments with challenges through m...

Customer Success Associate (Waste Management) - KPMG Origins

Kpmg

Sydney, NSW

Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...

Customer Success Manager // Tech

Talent International

Sydney, NSW

Product sells itself - less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement - 3 days in office, 2 days from ho...

Customer Marketing Manager

James Hardie

Sydney, NSW

Co-create annual National Account customer plans, ensuring clear demonstration of marketing value, scalable programs, in and out of store execution to achieve customer growth objectives. Design, develop and execute key marketing a...

Customer Marketing Manager

James Hardie

Melbourne, VIC

Co-create annual National Account customer plans, ensuring clear demonstration of marketing value, scalable programs, in and out of store execution to achieve customer growth objectives. Design, develop and execute key marketing a...

Manager, Customer Success

Sevenrooms

Sydney, NSW

Mentor, inspire and grow our team of high-performing Customer Success Managers in APAC. Develop best practices, user adoption, and retention strategy for your team. Review and monitor incoming MRR & existing customers, and maintai...

Manager – Customer Success

Lloyd Connect

Success, WA

Hybrid ongoing role 2 days WFH / 3 days in the Sydney CBD office. Lead and mentor Customer Success team of 6 with significant market potential. Prev Customer Success Mgmt. exp in B2B preferred. Drive growth & market presence. Pr...

Customer Success Manager - Remote

Loving Life Now

Geelong, VIC

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

Customer Success Associate (Waste Management) - KPMG Origins

Kpmg

Sydney, NSW

Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...

Customer Success Manager

Cyberbit

Australia

Achieve mastery of Cyberbit technologies within 1-3 months. Conduct clear, crisp, and energetic product demonstrations that show the value of the product to customers and prospects from SOC managers to CISOs. Guide analysts thro...

Customer Success Manager II

Diligent Corporation

Sydney, NSW

Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...