Full-time Customer Strategy Manager jobs in Sydney, NSW

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QUALITY & CUSTOMER EXPERIENCE MANAGER

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

CompanyCrawford And Company
AddressSydney, NSW
CategoryCustomer Service
Job typeFull time
Date Posted a month ago See detail

Quality & Customer Experience Manager

Crawford And Company

Sydney, NSW

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

Manager, Technical Customer Success - SMB

Microsoft

Sydney, NSW

Act as a strategic partner to executive-level business and technical decision makers (e.g., C-level) to guide customers in their digital and business transformation.Leverage expertise in relationship building and influencing to m...

Customer Success Manager (Technical Service Delivery)

Genesis It Recruitment

Sydney, NSW

$130,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

Service Delivery Manager (Customer Success)

Genesis It Recruitment

Sydney, NSW

$120,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

General Manager Customer and Community Experience

Suncare Community Services

Sydney, NSW

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

Senior Manager (Strategy)

Aptitude Recruitment

Sydney, NSW

$180,000 - $180,000 a year

Facilitate and lead client workshops, ensuring they are well-prepared and effectively executed to address their specific needs. Engage with clients directly to gain a deep understanding of their unique business challenges, activel...

Service manager - customer

Westpac Bank

Sydney, NSW

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

Customer Experience Manager

Miss Amara

Sydney, NSW

Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...

Customer Service Manager

Pfd Food Services

Sydney, NSW

Located in Chullora. Full-time permanent opportunity. Lead the frontline team in one of Australia Largest Foodservice distributors. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. En...

Customer Service Manager

Fp Markets

Sydney, NSW

$75,000 - $85,000 a year

Lead and manage a team of Customer Service representatives. Provide guidance, support, and coaching to the team. Demonstrate experienced in FX/CFD products. Develop and implement Customer Service policies and procedures. Streamli...

Senior Manager, Portfolio and Propositions Strategy

Commonwealth Bank Of Australia

Sydney, NSW

Permanent Opportunity. Sydney Location. Lead the design and development of market leading propositions that unify the pay and get paid experience for small to mid-size businesses, to grow share of wallet, increase engagement and...

Customer Success Manager (Technical Service Delivery)

Atlamgroup

Sydney, NSW

Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working ArrangementOur client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? Implem...

Team Manager, Customer Care

Angle Auto Finance

Sydney, NSW

Proactively contribute to innovation and continuous improvement to improve quality, efficiency, risk, and compliance outcomes by working closely with cross-functional teams across the organisation. Have strong coaching skills to h...

Team Manager, Customer Care

Atlamgroup

Sydney, NSW

The role Team ManagerCustomer Care, reporting to the Head of Customer Operations is responsible for providing personalised and timely support and help to Angle Customers in moments that matter. This means connecting with custom...

Customer Service Manager

Medicentral 501 George St

Sydney, NSW

$70,000 - $80,000 a year

Create and maintain Customer Service policies and procedures that uphold our clinic's standards and align with our group's goals. Lead and support a significant number of receptionists, managing all aspects of recruitment, perform...

Senior Manager, Digital Shopping Content + Strategy

Are Media

Sydney, NSW

A day of leave for your birthday,. 4 days of volunteering leave each year,. An inclusive parental leave program that supports all parents, families & carers,. FREE digital access to all our titles, and. Our unique Are Media Learni...

Customer Experience Manager at Streem - Hybrid / Work From Home [14185]

Hatch People Pty Ltd

Sydney, NSW

Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...

Maintenance Strategy & Planning Advisor, Asset Management & Maintenance Advisory

Ricardo Plc

Sydney, NSW

Provide rail systems and infrastructure Asset Management and maintenance advice for railway operations and maintenance projects. Support the planning and conduct of Asset Management and engineering activities. Help foster a cultur...

Senior Manager (Strategy)

Aptitude Recruitment

Sydney, NSW

Approx $180K exp salary depending on experience

Facilitate and lead client workshops, ensuring they are well-prepared and effectively executed to address their specific needs. Engage with clients directly to gain a deep understanding of their unique business challenges, activel...

Customer Operations Manager (Contact Centre)

Flexischools

Sydney, NSW

$85,000-110,000 per year

Role PurposeYou will have a unique opportunity to lead a small Customer Operations team through the implementation of the future service model. Provide ongoing coaching, support and feedback to team members to enrich their skill...

Statewide Customer Experience Manager

Nsw Health

Sydney, NSW

$137,173-163,431 per year

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...

Group Manager - Customer & Community Services

Capstone Recruitment

Sydney, NSW

$300,000 - $300,000 a year

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

Senior Data Customer Success Manager

S2M

Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

Customer Service Manager

Proquest Recruitment

Sydney, NSW

$65,000 - $75,000 a year

Supervision of administration and despatch staff. Processing credits/warranties and orders. Answering phone calls and responding in a timely fashion via email. Ability to create excellent relationships with customers to enhance sa...

Manager, RBS Environmental and Social Strategy (Decarbonisation & Governance)

Atlamgroup

Sydney, NSW

Manager, RBS Environmental and Social Strategy (Decarbonisation & Governance)Youre a team player, driven to deliver exceptional outcomesWe are a fun and passionate teamTogether, we can achieve big goals and have fun along the way...

Senior Manager, RBS Environmental and Social Strategy (Decarbonisation)

Atlamgroup

Sydney, NSW

Senior Manager, RBS Environmental and Social Strategy (Decarbonisation)Youre a team player, driven to deliver exceptional outcomesWe are a fun and passionate teamTogether, we can achieve big goals and have fun along the waySee yo...

Customer Care Manager

Assure

Sydney, NSW

Customer Support Team TrainingProvide ongoing training, support, and coaching to help customer support teams achieve their goals and objectives Customer Support Technology ManagementIdentify and implement technology to optimiz...

Customer Service Manager

Nexpay Pty Ltd

Sydney, NSW

$75,000 - $90,000 a year

Lead and manage the Customer Service team to ensure high-quality service delivery and customer satisfaction. Handle escalated customer inquiries and complaints in a timely and professional manner, striving for first-contact resolu...

Customer Success Manager

Airwallex

Sydney, NSW

Manage the lifecycle of our longtail self-serve customer base by creating the strategy and executing initiatives and campaigns. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in...

Customer Care Manager

Gough Recruitment

Sydney, NSW

Prepare Customer Correspondence, Inform Buyers with Updates. Define, & Manage Settlement Process from Exchange/Settlement. Liaise with Banks/Brokers to Ensure Clients have Finances in Place. Be the Link between Sales, Marketing, C...