Full-time Customer Support Team Lead jobs

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CUSTOMER SUPPORT TEAM LEAD

Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...

CompanyXplor
AddressMelbourne, VIC
CategoryAccounting & Finance
Salary$80,000-86,000 per year
Job typeFull-time
Date Posted 2 months ago See detail

Customer Support Team Lead

Xplor

Melbourne, VIC

$80,000-86,000 per year

Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...

Team Lead - Enterprise Systems Support

Cairns Regional Council

Cairns, QLD

Experience managing the development, support and maintenance of Councils Enterprise Resourcing Planning (TechOne & Authority) applications as well as managing resources to meet goals and objectives as defined within the organisat...

Customer Support Team Leader

Medirecords

Brisbane, QLD

Oversee daily operations and performance of Customer Support Coordinators. Conduct regular one-on-one meetings for staff well-being and development. Monitor and drive KPI, OKR, and QA performance. Create and maintain shift schedul...

Customer Support Team Leader

Cook Medical

Eight Mile Plains, QLD

Permanent

Oversee daily Customer Support operations, including phone priorities, daily and special tasks, effective query management and back-order scenarios, ensuring KPIs are met. Effectively manage a team. Act as the first point of escal...

Customer Support Team Leader

I Motor

Melbourne, VIC

Permanent

A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. A place where you can move your career forwa...

Customer Care Team Lead

Oroton

Chippendale, NSW

Contribute to the timely resolution of all customer queries, complaints, and repairs via telephone, email, live chat, and social media. Lead the team effectively, fostering a dynamic, collaborative, and customer-focused environmen...

Disability Support Lead (Team Leader) - Day Services

Wallara Australia

Pakenham, VIC

Demonstrated experience managing and leading teams. Minimum 2 years experience and demonstrated knowledgewithin the disability sector. Previous experience in implementing positive behaviour support strategies and person centred...

Customer Service Team Lead

Synergy Placements

Brisbane, QLD

Based in Seventeen-mile rocks. Permanent full-time opportunity. Paying up to $90,000 per year plus super. Lead a team of Customer Service experts and oversee all aspects of Customer Service operations. Provide guidance, support a...

Customer Service / Call Centre Team Lead (Clinical Trials industry)

Cmax Clinical Research

Adelaide, SA

Motivate, train, develop and lead the Participant Engagement Team's expertise to ensure efficient and effective day-to-day operations for assigned studies; . Undertake weekly team meetings and individual one to one staff meetings...

Customer Service & Admin Team Lead

True Rewards

Kensington, VIC

Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...

Team Leader Customer Support- After Sales Care

Beacon Lighting

Derrimut, VIC

Join Australias leading lighting retailer. Full Time permanent role at our Support Centre located in Derrimut. Great company culture and benefits with hybrid working arrangements. Lead and inspire a team of 7 in the after-sales c...

Team Lead – Commonwealth Psychosocial Support

Marathon Health Opportunities

Dubbo, NSW

Because we understand what a work/life balance really means. Up to 5 weeks annual leave per year, plus additional leave over Christmas/New Year. Salary Packaging options available to increase your take home salary. Access to regul...

Team Lead, Supporter Experience

Unicef Australia

Pyrmont, NSW

Mentor and maintain a high-performing, motivated team of customer service professionals to keep them engaged and motivated. Oversee team workflow, ensuring alignment with organisational priorities and capacity. Act as a key tou...