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Full-time Desk Analyst jobs

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SERVICE DESK ANALYST

Providing L1 and L2 technical support to end-users via phone, email, chat, or in-person. Diagnosing and resolving complex issues related to software, hardware, network connectivity, and IT systems. Escalating unresolved issues to...

CompanyMontu
AddressPerth, WA
CategoryCustomer Service
Date Posted 6 hours ago See detail

Service Desk Analyst New

Montu

Perth, WA

Providing L1 and L2 technical support to end-users via phone, email, chat, or in-person. Diagnosing and resolving complex issues related to software, hardware, network connectivity, and IT systems. Escalating unresolved issues to...

6 hours ago seen See more...

Service Desk Analyst New

Cognizant

Adelaide, SA

To apply for this Service Desk Analyst role, your soft skills, expertise and experience should include: Adherence to security and compliance requirements An understanding of communication etiquette The ability to adhere to t...

6 hours ago seen See more...

Service Desk Analyst New

Estia Health

Australia

Providing technical support for desktops, laptops, software, phones and peripheral equipment. Troubleshooting and correcting reported hardware and/or software problems and performing a variety of technical tasks. User configuratio...

15 hours ago seen

IT Service Desk Analyst

Joval Wines

Abbotsford, VIC

Work with great people, great brands and a growing company. Competitive salary and conditions. Learning & development opportunities to support your growth, including regular informal wine education opportunities. Annual bonus oppo...

4 days ago seen See more...

Service Desk Analyst

Deakin University

Geelong, VIC

Based at our Geelong, Waterfront Campus. Full-time and continuing. HEW 5 $77,114 - $86,490 + 17% Superannuation (pro rata, part time). Ensure a high-level of customer service, adhere to all quality requirements and participate in...

5 days ago seen See more...

System Support Analyst (Service Desk & Software Testing) New

Fis

Location FIS, 9th FL, Ecoplaza Building, 2305 Chino Roces Ave. Ext., Manila, 1231, Philippines

Provides Level 0 incident handling support for all assigned production-related systems.. Interfaces with internal clients, vendors, managers, IT and Product Development to resolve problems.. Develops and executes scripts, utilitie...

14 hours ago seen

Graduate Service Desk Analyst

Acor Consultants

Melbourne, VIC

Computer equipment relocation and asset tracking. Setup of computers, laptops, notebooks, etc. Provide support for printers and other peripheral equipment. Liaise with staff and vendors as required. Knowledge of Microsoft Office a...

a week ago seen See more...

Service Desk Analyst

Service Stream Group

Melbourne, VIC

Provide effective first level IT support over the phone, on-site & via the CRM suite supporting desktops, applications, connectivity issues and peripheral hardware issues.. Assist with user administration, installation and basic t...

a week ago seen See more...

Service Desk Analyst

Flexhive

Brisbane, QLD

Provide first-level technical support to end-users via phone, email, and remote assistance. Diagnose and resolve hardware, software, and network issues in a timely manner. Document, track, and monitor support requests to ensure ti...

3 weeks ago seen See more...

Service Desk Analyst

St Vincent's Health Australia

Brisbane, QLD

One (1) Permanent Full-time position based in Melbourne. One (1) 12 month Fixed-Term, full-time position based in Melbourne. Two (2) 12 month Fixed-Term, full-time positions based in Brisbane. Provide outstanding technical support...

3 weeks ago seen See more...

IT Service Desk Analyst

Peter Maccallum Cancer Centre

Melbourne, VIC

Providing initial technical support relating to IMCT services covering PC, IT solutions and any other infrastructure;. Accurate diagnose, record and prioritise incidents to ensure the appropriate service levels are meet;. 2 years...

3 weeks ago seen See more...

IT Service Desk Analyst

The Salvation Army

Blackburn, VIC

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

3 weeks ago seen See more...

Service Desk Analyst

Australian Energy Market Operator

Sydney, NSW

Acts as the routine contact point, receiving and handling requests for support with a focus on customer and service experience. Responds to a broad range of service requests for support by providing information to fulfil requests...

3 weeks ago seen See more...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

a month ago seen See more...

Service Desk Analyst

Ehealth Nsw

Charlestown, NSW

Provide customer service and support skills in response to IT queries and issues to minimise the impact and loss of productivity to end users both clinical and corporate. Manage competing priorities between inbound phone calls and...

a month ago seen See more...

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

a month ago seen See more...

Part-Time Service Desk Analyst

The University Of Queensland

Queensland

Information Technology Services - IT Customer Support Services. Broaden your career within one of QLD's largest employers. Achieve a work-life balance with part-time hours, WFH + more. Work with new and diverse technologies. Based...

a month ago seen See more...

IT Service Desk Analyst

Charter Hall

Melbourne, VIC

IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...

a month ago seen See more...

ITDS Service Desk Analyst

Uts College

Sydney, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

a month ago seen See more...

Service Desk Analyst

Fleetpartners

New South Wales

$75,000-80,000 per year

Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...

a month ago seen See more...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Brisbane, QLD

Permanent

Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. W...

a month ago seen See more...

ICT Service Desk Analyst

Tasmanian Government

Launceston, TAS

$64,821-92,764 per year

Current motor vehicle driver's licence. Familiarity with Apple, Linux and tablet-based operating systems. Familiarity with Microsoft Applications. Familiarity with desktop hardware diagnosis and repair, including networking....

a month ago seen See more...

Part-Time Service Desk Analyst

The University Of Queensland

Queensland

$77,396-86,029 per year

IT Customer Support ServicesBroaden your career within one of QLDs largest employersAchieve a work-life balance with part-time hours, WFH + moreWork with new and diverse technologiesBased at our vibrant campusAbout UQAs part of...

a month ago seen See more...

Service Desk Analyst - Device Provisioning

Centorrino Technologies

Mildura, VIC

$52,000-60,000 per year

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

a month ago seen See more...

IT Service Desk Analyst - Canberra

Seven West Media

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

2 months ago seen See more...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Brisbane, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

2 months ago seen See more...

Service Desk Analyst

Asic

Canberra, ACT

ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...

2 months ago seen See more...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Bowen Hills, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

2 months ago seen See more...

Service Desk Analyst (Remote All NSW)

Prvidr

Sydney, NSW

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

2 months ago seen See more...

Service Desk Analyst (Remote All QLD)

Prvidr

Brisbane, QLD

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

2 months ago seen See more...

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