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SENIOR CUSTOMER SUCCESS MANAGER

Respect for the planet. Respect for our customers and. Respect for each other. Account Health. Meeting Revenue and profitability targets for your clients. Proactively identifying and resolving issues. Providing reporting accurat...

CompanyGentrack Ltd
AddressMelbourne, VIC
CategoryManagement
Date Posted 4 days ago See detail

Senior Customer Success Manager

Gentrack Ltd

Melbourne, VIC

Respect for the planet. Respect for our customers and. Respect for each other. Account Health. Meeting Revenue and profitability targets for your clients. Proactively identifying and resolving issues. Providing reporting accurat...

4 days ago seen See more...

Senior Customer Success Manager

Sonder

Sydney, NSW

Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...

2 weeks ago seen See more...

Senior Customer Success Manager - FinTech

Dext Pte Ltd

Sydney, NSW

Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...

2 weeks ago seen See more...

Senior Customer Success Manager

Servicenow

Canberra, ACT

You will oversee the engagement and outcomes for customers in your portfolio. Ensure customers are technically healthy and on the most recent version of our product. Leverage existing Success Plays to assist customers, but also as...

3 weeks ago seen See more...

Senior Customer Success Manager

Seequent

Perth, WA

Become proficient as a generalist user across the most used and appropriate Seequent product range for your accounts. Learn from the customer how, what, where and why they are using our products or competitive products and the pro...

a month ago seen See more...

Senior Customer Success Manager

Bentley Systems

Perth, WA

Permanent

Become proficient as a generalist user across the most used and appropriate Seequent product range for your accounts. Learn from the customer how, what, where and why they are using our products or competitive products and the pro...

a month ago seen See more...

Senior Customer Success Manager

Bentley Systems

Perth, WA

Competitive

We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need. The CSM will address any concerns or...

2 months ago seen See more...

Senior Customer Success Manager

Mappedin Inc

Sydney, NSW

Welcome and engage Mappedin customers at strategic and tactical levels, provide exceptional service and support, and champion on behalf of your customers to deliver a world class customer experience. Drive revenue from the custome...

2 months ago seen See more...

Enterprise Customer Success Manager New

Go1

Melbourne, VIC

Go where passion meets purpose: Spend your days changing the world, one learner at a time. Go beyond the ordinary: Get true autonomy to channel your inner entrepreneur, problem-solver and change-maker. Go where growth is unlimited...

19 hours ago seen See more...

Customer Success Manager New

Buildxact

Melbourne, VIC

Be a coach who can lead the Customer through that journey and teach the best practices they need to thrive ensuring a fully engaged, positive and valuable experience. Manage customer retention campaigns with a focus on education a...

21 hours ago seen See more...

Customer Success Manager - APAC

Imanage

Sydney, NSW

Permanent

Providing management of assigned Cloud customer portfolio, establishing relationships with key customer contacts, addressing customer feedback and outcomes, while focusing on customer retention and striving for customer advocacy....

yesterday seen See more...

Customer Success Manager

Neara

Sydney, NSW

Meeting with customers at the completion of the sales cycle to kick-off the project build. Defining the implementation stages and deliverables. Executing project set-up and data ingest. Building the model and respective deliverabl...

2 days ago seen See more...

Customer Success Manager - Technical Service Delivery

Genesis Recruitment Solutions

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Manage the end-to-end customer onboarding process, ensuring seamless transitions and successful implementations. Take ownership of the end-to-en...

4 days ago seen See more...

Customer Success Manager

Perceptiv Media

Kingsgrove, NSW

*Client Relationship Management:**. Build and maintain strong, long-lasting relationships with clients. Serve as the primary point of contact for clients, addressing their queries and concerns promptly. Conduct regular check-ins w...

4 days ago seen See more...

Customer Success Associate (Waste Management) - KPMG Origins

Kpmg

Sydney, NSW

Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...

2 days ago seen See more...

Portfolio Customer Success Manager

Miro

Sydney, NSW

Work with a variety of customers during critical achievements of the customer journey (Onboarding, Adoption, Risk Mitigation, Growth) to ensure their success. Through experimentation, identify and build strategies and repeatable p...

4 days ago seen See more...

Customer Success Manager

Megaport

Brisbane, QLD

As part of the Integrated Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall cus...

4 days ago seen See more...

Customer Success Manager

Noggin

Canberra, ACT

Our SaaS product is critical in supporting everything from natural disasters and emergencies to business continuity incidents, security management and more. With your software implementation and Service Delivery experience, you ca...

4 days ago seen See more...

Customer Success Manager

Bunyip Pty Ltd

North Melbourne, VIC

Build World-Class relationships by delivering reliable, credible and proactive success strategies to a varied portfolio of clients. Be a specialist in providing solutions to Employers and HRs departments with challenges through m...

4 days ago seen See more...

Customer Success Manager // Tech

Talent International

Sydney, NSW

Product sells itself - less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement - 3 days in office, 2 days from ho...

5 days ago seen See more...

Senior Director, Customer Success Manager

Salesforce

Australia

Lead a team of 25+ CSMs and their managers, fostering growth and excellence while emphasizing the delivery of our Signature customer experience and entitlement obligations. Lead all aspects of the execution of Signature offers for...

a month ago seen

Customer Success Manager - Remote

Loving Life Now

Geelong, VIC

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

7 days ago seen See more...

Manager, Customer Success

Sevenrooms

Sydney, NSW

Mentor, inspire and grow our team of high-performing Customer Success Managers in APAC. Develop best practices, user adoption, and retention strategy for your team. Review and monitor incoming MRR & existing customers, and maintai...

4 days ago seen See more...

Manager – Customer Success

Lloyd Connect

Success, WA

Hybrid ongoing role 2 days WFH / 3 days in the Sydney CBD office. Lead and mentor Customer Success team of 6 with significant market potential. Prev Customer Success Mgmt. exp in B2B preferred. Drive growth & market presence. Pr...

4 days ago seen See more...

Customer Success Associate (Waste Management) - KPMG Origins

Kpmg

Sydney, NSW

Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...

4 days ago seen See more...

Customer Success Manager

Cyberbit

Australia

Achieve mastery of Cyberbit technologies within 1-3 months. Conduct clear, crisp, and energetic product demonstrations that show the value of the product to customers and prospects from SOC managers to CISOs. Guide analysts thro...

a week ago seen

Customer Success Manager II

Diligent Corporation

Sydney, NSW

Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...

a week ago seen

Customer Success Manager

Equinix

Sydney, NSW

Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...

a week ago seen See more...

Customer Success Manager

Xcel Bespoke

Sydney, NSW

Work with high-value clients from Day-1. Hybrid working arrangement on offer. Amazing office, 1-min walk from railway. To own and act as the primary point of contact for our key clients in the areas of warehousing and order fulfil...

a week ago seen See more...

Customer Success Manager

More Telecom

South Melbourne, VIC

Managing an existing team of offshore Customer Success Agents. Providing regular training and mentorship for the Customer Success team. Developing and executing retention strategies to drive customer loyalty and satisfaction. Inte...

a week ago seen See more...

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What are the top cities open Senior Customer Success Manager jobs?

There are open Senior Customer Success Manager jobs in several cities including Sydney, Melbourne,

What companies are hiring for Senior Customer Success Manager jobs?

The top companies hiring now for Senior Customer Success Manager jobs are AtlamGroup, ServiceNow, Bentley Systems, simPRO Software, Sonder Australia, Eugene Labs, Sonder, LifeWorks, Rapid7, HubSpot, Amplitude,

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