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CUSTOMER SUCCESS MANAGER

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

CompanyContentful
AddressSydney, NSW
CategoryManagement
Date Posted 3 weeks ago See detail

Customer Success Manager

Contentful

Sydney, NSW

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

Customer Success Manager

Restore For Retail

Sydney, NSW

Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...

Customer Success Manager

Johnson Controls

Sydney, NSW

Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...

Customer Success Manager

Deputy

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Success Manager

Onset Group

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Customer Success Manager

Data#3

Perth, WA

Join our high-performing team.. Work for an Australian HRD Employer of Choice winner for 9 years in a row!. Join a forward-thinking organisation that values new ideas and innovation.. Understand various industries and businesses t...

Customer Success Manager

Lucidya

South Australia

Manage customer onboarding and product training. Educate customers on the use and benefits of our products and services. Ensure customers get fast time-to-value. Keep clients engaged and regularly using products (increasing adopti...

Customer Success Manager

Cuttable Operations

South Yarra, VIC

Customer Objectives Support: Understand customers' operations, success metrics, and challenges to provide tailored solutions that help them achieve their business goals. Platform Expertise: Develop deep expertise in the Cuttable p...

Customer Success Manager

Easyserv

Melbourne, VIC

Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...

Customer Success Manager

The Access Group

Brisbane, QLD

The Customer Success Manager is responsible for the APAC timezone support team, support escalations, onboarding and technical solution support, and communication on product fixes and enhancements with the development team. The dut...

Strategic Customer Success Manager

Dynatrace

Sydney, NSW

Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...

Technical Customer Success Manager

Esentire

Melbourne, VIC

Provide technical expertise in the service you are working with to our customers. Help the customer plan their deployment of our services. Make recommendations to the customers on best practice in setting up the system, both by eS...

Squad Lead Senior Manager, Digital, Marketing & Customer Analytics

Hsbc

Sydney, NSW

As part of Global function and local business, we have the best of both worlds leveraging our global capabilities while delivering local agenda.We are currently seeking an experienced professional to join the Australian Data, Anal...

Customer Success Account Manager

Chewzie

Brisbane, QLD

Liaising with customers and establishing trusted and strategic customer relationships to help drive the continued value of our products and services. You will monitor the health of your portfolio, identify and mitigate churn risk...

Enterprise Manager, Customer Success

Procore Technologies

Sydney, NSW

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

Senior Entertainment Manager - Group Customer & Product

The Star Gold Coast

Sydney, NSW

Establish an entertainment strategy aligned to venue prioritisation, and work with internal L&E Marketing teams to market appropriately. Schedule and book all local and international talent and assist in Marketing communications f...

Customer Success Manager

Guestpix Pty Ltd

Adelaide, SA

Manage, roster, lead and support a team of casual customer service staff to ensure high levels of support and sales service. Develop systems to elevate team knowledge and efficiency. Act as the first point of contact for all custo...

Customer Success Manager

Easy Payroll Global

Caringbah, NSW

Developand execute data-driven retention strategies, fostering long-term relationshipsto increase CLTV and drive revenue growth. Collaborate within growth pods to ensure a seamless handover from sales to ongoing client success, ad...

Customer Success Manager

Bluefit

Moss Vale, NSW

Welcoming new and existing members. Training new staff on how we operate. Responding to customer queries by phone or in person. Ensuring the reception area is tidy and welcoming. Following up outstanding debtors. Pro-actively mark...

Technical Customer Success Manager

Samsung

Sydney, NSW

Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...

Customer Success Manager

Quantaco Pty Ltd

Sydney, NSW

Collaborate directly with our clients by providing on-site and remote training to our clients, acting as a source of assistance from an operational perspective.. Drive client adoption of our technology and support change manageme...

Customer Success Manager, Sydney

Notion International

Sydney, NSW

Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define Customer Success by working closely with a global team. Drive adoption, re...

Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

Customer Success Manager

Noggin

Brisbane, QLD

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

Customer Success Manager

Cm Group

Queensland

Marigolds products address the Messaging, Loyalty and Experiences marketing offerings, to a customer base that is categorized in three segments: Enterprise, Professional and Commercial. The CSM will effectively collaborate with a...

Customer Success Manager

Filebound Solutions

Kedron, QLD

In this role, you'll create meaningful value for our direct customers and partners, helping them both to maximize the return on their investment in these technologies. A Perfect Opportunity for Technical Account Managers Are you l...

Customer Success Manager

Instant

Sydney, NSW

Serve as the primary point of contact for existing customers, driving satisfaction. Manage all post-sales activity and enterprise customers through strong relationship-building, product knowledge, planning and execution of their b...

Customer Success Manager, FranConnect

World Manager Pty Ltd

Sydney, NSW

Serve as the dedicated Customer Success Manager for your assigned book of business. Be a product expert and provide key client stakeholders strategic and tactical guidance that drives product adoption, usage and value. Lead regula...