Service Desk Analyst jobs in Forrest, ACT

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SERVICE DESK SUPPORT

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

CompanyFujitsu Australia Limited
AddressCanberra, ACT
CategoryIT
Salary$40 – $50 per hour
Job typeContract/Temp
Date Posted 4 weeks ago See detail

Service Desk Support

Fujitsu Australia Limited

Canberra, ACT

$40 – $50 per hour

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

Level 2/3 Service Desk Engineer - Canberra

Efex

Canberra, ACT

Deliver proficient and timely proactive and reactive IT support tailored to meet our clients' needs, ensuring system continuity. Conduct support and maintenance of client environments within agreed parameters. Maintain frequent co...

Level 2 Service Desk Technician

All It Solutions

Canberra, ACT

A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking concepts and hardware. Server technologies. Desktop systems. Microsoft operating syste...

Senior Service Desk Officer

Royal Australian Mint

Deakin, ACT

$95,515 - $104,362 a year

They also manage application deployment and maintainthe standard operating environment within Microsoft EndpointConfiguration Manager.As a senior position within the ICT Service Delivery team, theSenior Service Desk Officer reinfo...

Service Desk Technician | Level 2

Quo Group

Fyshwick, ACT

Understand, uphold and execute all business policies and procedures. Support clients within all SLA's timings and maintain communication throughout the entire process of incident management. Work with third party vendors and soft...

ICT Service Desk

Australian Secret Intelligence Service

Canberra, ACT

You will be a key resource supporting the corporate desktop environment using your initiative to provide quality customer service for problem solving, advice and support. The work is dynamic with phone, in person and onsite suppor...

Service Desk Manager

Australian Digital Health Agency

Canberra, ACT

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

ICT Service Desk

Aps

Canberra, ACT

Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity. Provide step-by-step guidance to cust...

Senior Service Desk Agent

Aps

Canberra, ACT

Accessing the IT network. Business and Office applications support. Remote Access Services (RAS). Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting servic...

Service Desk Agent

Aps

Canberra, ACT

Accessing the IT network and resources. Business and Office applications support. Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting service automation and...

Business Analyst Services

Hays Recruitment

Canberra, ACT

Long term contract. Attractive hourly rate. Team culture. Defining standards and guidelines for business situation analysis to guide the PMO's support for smaller entities' ERP uplift implementation. Conducting desktop analysis of...

IT Service Delivery Analyst

Ashurst

Canberra, ACT

Permanent

At least 3 years previous experience providing IT support and analysing and troubleshooting IT incidents. Excellent communication skills and strong customer service focus. Strong attention to detail and highly effective organisati...