Service Desk Specialist jobs

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1ST LINE SERVICE DESK AGENT

Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. Strive to meet all SLAs set with our customers and work under pressure and within strict timescales. Always use our kn...

CompanyCybertill
AddressCollingwood, VIC
CategoryCustomer Service
Date Posted 2 weeks ago See detail

1st Line Service Desk Agent

Cybertill

Collingwood, VIC

Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. Strive to meet all SLAs set with our customers and work under pressure and within strict timescales. Always use our kn...

Service Desk Officer

Hudson

Melbourne, VIC

1-2 years' experience delivering level 1 support in a corporate or government IT Service Desk environment. Solid knowledge of the MS Windows Operating system environment (Windows 7, 8, 10) and MS Office suite of applications (2013...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

Level 2 Service Desk Analyst

Penten

Canberra, ACT

Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...

Service Desk Analyst

Flinders Port Holdings Pty Ltd

Adelaide, SA

Contribute effectively to the team ensuring efforts are aligned toward achieving team goals;. Provide quality customer service in response to enquiries and requests for assistance in the use of enterprise and operational system, e...

Service Desk Operator

Toshiba

Macquarie Park, NSW

Full Time Permanent position . 1 year experience in 1st level IT support role. Macquarie Park location with Free onsite parking. Variety of paid leaves to support you - Birthday leave, Community Service leave, Corporate Social Res...

Service Desk Analyst

Asic

Canberra, ACT

ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...

Service Desk Analyst

Minterellison

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

ICT Service Desk Analyst - APS 4 (Ongoing)

National Archives Of Australia

Canberra, ACT

Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...

Level 2 IT Support Engineer/Service Desk Engineer

Emanate Technology

Sandringham, VIC

Previous Managed Service Environment. Excellent communication skills, both written and verbal. Previous experience providing Helpdesk/Desktop support. Experience and knowledge supporting Windows Desktop environments (Windows Deskt...

IT Support/Service Desk

Paxus

Brisbane, QLD

Proven experience in customer engagement. Experience providing first-line support to end users. Experience working within an ITSM. Knowledge and resolutions of Windows 10/11 Operating Systems. Knowledge and resolutions of the end...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Bowen Hills, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

Service Desk Analyst - Application Support

Thomax Technology

Melbourne, VIC

Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...

IT Service Desk Intern

Accounts Nextgen

Sydney, NSW

Gain real life hands-on experience through a 12-week internship with a reputable Australian business. Receive industry-leading training to prepare you for the internship, covering the most in-demand soft skills, incl. communicatio...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

$80,000-$90,000 + super. Permanent Position. Sydney CBD location. Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Main...

Level 2/3 Service Desk Engineer - Adelaide

Efex

Adelaide, SA

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Senior Service Desk Engineer

First Focus It

Melbourne, VIC

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop We seek the best clients for our team to work with as well as...

Level 2 Service Desk Engineer

Hays Recruitment

Moonee Ponds, VIC

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. What you'll need to succeed To be successful in your application, you...

Graduate Service Desk Engineer

Virtuelle Group

Rhodes, NSW

Bachelor's Degree in Computer Science or similar. Excellent communication skills . Can do attitude. Passion for technology and customer engagement. Ability to learn fast....

L1 Service Desk Engineer (SDE)

Digital Armour Corporation

North Sydney, NSW

Provide first-level technical support and resolve issues to minimize downtime. Monitor and respond to service requests and network alerts swiftly. Log and manage tickets accurately within our Enterprise Toolset (ConnectWise). Coll...

Service Desk Analyst II

L.e.k. Consulting

Sydney, NSW

Troubleshooting of routine hardware and software issues handled courteously and expeditiously. Answering and appropriately handling customer support requests via walk ups, phone, e-mail, voice mail, and instant messaging. Updati...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Analyst (Remote All NSW)

Prvidr

Sydney, NSW

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

Service Desk Engineer L1

Virtual It Group

Shellharbour, NSW

Provide 1st Level Technical helpdesk/Service Desk support to all users. Provide IT and application support to all users. Support and maintain all technology infrastructure. Liaise 3rd party relationships with vendors, suppliers, a...

Service Desk Engineer L2

Virtual It Group

Alexandria, NSW

Provide 1st & 2nd Level Technical helpdesk/Service Desk support to all users. Provide IT and application support to all users. Support and maintain all technology infrastructure. Liaise with vendors, suppliers, and support contrac...

Service Desk Analyst

Robert Half

Carlton, VIC

First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...

Service desk engineer

Thedrivegroup

Macquarie Park, NSW

Service Desk Engineer * Up to $85k plus super * Mac Park/ North Ryde * Hybrid working environment About the role: You will be working across the Level 2/3 space as and when needed, and being a client liaison. Supporting Endpoints,...

Service Desk Technican

Hays Recruitment

Sydney, NSW

Global Organisation Within Transport Industry. Must Be Australian Citizen. Competitive Hourly Rate. Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change...

IT Service Desk Analyst - Shift Work - Perth CBD

Talent International

Perth, WA

Opportunity to go permanent . Start date 3rd June . Major resource company with high paced, vibrant work environment. Minimum 3 years working on a IT Service Desk. ITIL v4 foundation (minimum). Experience in a high-pressure enviro...

Level 2 IT Service Desk Engineer

Fcb Group

North Sydney, NSW

Employer of Choice; values driven with people-first mindset . Genuine recognition for your effort & contribution. Growing IT team and business with a UK parent company. Fun, social & supportive culture; fitness challenges, char...