Service Desk Specialist jobs

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SERVICE DESK ANALYST

First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...

CompanyRobert Half
AddressCarlton, VIC
CategoryCustomer Service
Date Posted 2 weeks ago See detail

Service Desk Analyst

Robert Half

Carlton, VIC

First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...

Level 2 IT Service Desk Engineer

Fcb Group

North Sydney, NSW

Employer of Choice; values driven with people-first mindset . Genuine recognition for your effort & contribution. Growing IT team and business with a UK parent company. Fun, social & supportive culture; fitness challenges, char...

Mitel service desk engineer

Calibre One

Brisbane, QLD

MUST be Mitel certified in 3300/MIVB. The triage of incoming tickets via the ticketing system. Acting on priority requests within the agreed timeframe (SLA). Joining in with the out of hours on call roster. Assisting with training...

Service Desk Officer

Recruitment Hive

Sydney, NSW

12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...

Service Desk Analyst (Remote All QLD)

Prvidr

Brisbane, QLD

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

Service Desk Officers

Talent International

Perth, WA

Supporting and provisioning end-user hardware, software, applications, peripherals and portable telephony devices and IT asset life cycle processes and procedures in a medium to large organisation. Delivering, maintaining and supp...

Service Desk Officer

Blackroc

Rockhampton, QLD

Provide support by receiving, logging, resolving and escalating service requests and incidents in a fast and efficient manner following established policies, procedures, and standards. Analyse and resolve requests to maximise reso...

Service Desk Analyst

Chandler Macleod Group

Australian Capital Territory

Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...

Level 1 Service Desk Technician

Emerging It

North Sydney, NSW

Respond promptly to client requests and incidents via phone, email, or ticketing system. Document all client interactions and technical issues with precision. Provide basic troubleshooting and technical support for hardware, softw...

Service Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

Service Desk Manager

Austin Technology

Subiaco, WA

Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and enforce best practices for incident management, problem resolution, and escalation pro...

Service Desk Advisor

Agl

Docklands, VIC

End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...

Customer Service Specialist

The Meat Barn

Warrnambool, VIC

Flexible hours available. 1 year of relevant work experience required for this role. Working rights required for this role....

Customer Service Specialist

Concentrix

Townsville, QLD

Hourly rate of $25.31 - $26.18 + Super + Incentives. Operational Hours: National Service Delivery 7:00am 7:00pm (Monday Friday). Various Part Time roles available from a minimum 24 hour contract Part Time roles must be avail...

Customer Service Specialist

Westpac Bank

Glenelg, SA

Join a supportive team in our Glenelg branch.. Permanent full time position 38 hours per week.. Ongoing training and development available to grow your career.....

Japanese Customer Service Specialist | Travel Industry

Alexander Associates

Sydney, NSW

Monday to Friday rotating shifts between 8am and 8pm. Shifts are 8.5 hours with 1 hour for lunch. One wekeend day every 3rd or 4th week with a day off in lieu. Servicing new and existing individual reservation requests from travel...

Service Desk Analyst

Gallagher Au

East Melbourne, VIC

Provide hands-on 1st level support for all IT related incidents whilst recording details in the IT Service Management tool and assisting with resolution. Liaise with the business and internal service resources to resolve incidents...

IT Service Desk Coordinator

Ventora

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

Service Desk Officer

Emanate Technology

Sydney, NSW

Proficiency in resolving 1st / 2nd level technical issues. Experience in supporting environments with servers operating Microsoft Windows Server and Microsoft Exchange, and desktops / laptops operating Windows 10 / 11. Demonstrate...

Level 1/2 Windows/Network Service Desk Support Officers - Multiple Positions

Atlantic Digital

Fortitude Valley, QLD

MS-102 Certification would be highly regarded. Experience with MAC systems is an advantage....

Mainframe Infrastructure Services Specialist

Westpac Bank

Sydney, NSW

Undertake basic problem diagnoses, correction and support to resolve incidents / issues as required and escalate those that cannot be resolved to ensure resolution within a timely manner. Assist with problem determination and root...

Service Desk Engineer

Mcintosh & Son

Perth, WA

Manage the ticketing system (Manage Engine Service Desk) to control the IT requests within McIntosh Group. This will include the initial logging of the service requests and escalation as required with key support vendors. Maintain...

On-Site Service Specialist

Hitachi Energy

Fortitude Valley, QLD

You will be part management of facility & factory network, servers, & hardware; liaison to IT vendors to ensure business continuity. You will work with multiple teams on IS & IT needs for integration of new devices & machines. You...

Service Desk Technician

Robert Half

Perth, WA

Provide first and second level technical support to end-users via phone, email, or other communication channels. Respond to service requests in a timely manner and maintain accurate records of support activities. Troubleshoot and...

Service Desk Technician -Townsville

Envisage Technology

Brisbane, QLD

People come first. Expertise is earned. Exceed expectations. Dont stand still. Participate in the community. Bonus on top of salary. Monthly peer recognition. Annual Awards at Christmas party. 5% of time me available for Training...

Service Desk Analyst

Chisholm Institute Of Tafe

Dandenong, VIC

Providing front-line service to staff and students with responsibility for resolving incidents and service requests, or escalating to appropriate areas, to meet standards. Informing customers regarding current or expected service...

Service desk analyst

Workforce Australia For Individuals

Perth, WA

Key Responsibilities:End-User Support: Be the first point of contact for all IT-related enquiries, incidents, and service requests.Provide timely and effective resolution to technical issues. ** Applicants who have exposure to wor...

Service Desk Analyst

Hays Recruitment

Parramatta, NSW

Provide 1st and support some level 2. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and management as required.. Escala...

Service Desk Officer

Gwg Recruitment

Newcastle, NSW

Provide first-line technical support to employees via phone, email, or in person. Diagnose and troubleshoot hardware, software, and network issues. Escalate complex technical issues to appropriate teams for resolution. Install, co...

Customer Service Specialist

Westpac

North Ryde, NSW

Permanent

Join our fabulous banking team in North Ryde. Full time position available. Keep taking your career up a notch....