Service Desk Support jobs in Canberra, ACT
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SERVICE DESK SUPPORT
ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...
| Company | Fujitsu Australia Limited |
|---|---|
| Address | Canberra, ACT |
| Category | IT |
| Salary | $40 – $50 per hour |
| Job type | Contract/Temp |
| Date Posted | a week ago See detail |
Service Desk Support
Fujitsu Australia Limited
Canberra, ACT
$40 – $50 per hour
ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...
a week ago seen See more...
Service Desk Support
Fujitsu - Au/Nz
Canberra, ACT
Provision of Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Provide face to face floor walking assistance for users. Support the Digital Connect Pr...
2 months ago seen See more...
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Service Desk Support
Fujitsu
Canberra, ACT
Contract
Provision of Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Provide face to face floor walking assistance for users. Support the Digital Connect Pr...
2 months ago seen See more...
- View all Fujitsu jobs - jobs in Canberra, ACT
ICT Service Desk Support Officer
Cleared Ict
Deakin, ACT
$86,912 - $86,912 a year
Management of approximately 120 laptops and 20 desktop computers. WAN connections linking offices in Brisbane, Melbourne, and Sydney. Utilisation of Windows Servers (2016 and above) and Exchange 2016 messaging. Upcoming upgrades t...
a month ago seen See more...
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ICT Service Desk Support Officer
Cleared Ict
Deakin, ACT
Management of approximately 120 laptops and 20 desktop computers. WAN connections linking offices in Brisbane, Melbourne, and Sydney. Utilisation of Windows Servers (2016 and above) and Exchange 2016 messaging. Upcoming upgrades t...
a month ago seen See more...
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Service Desk Analyst
Kbr
Canberra, ACT
Permanent
Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...
2 days ago seen See more...
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ICT Support Officer (Service Desk / Tech Lounge)
Australian Federal Police
Canberra, ACT
$80,821 - $95,010 a year
Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down. 4 extra mandatory leave rest days per year. 18 days of paid personal leave per year. Generous superannuation of 15.4%. 16 weeks of paid ma...
a month ago seen See more...
Service Desk Supervisor
Unisys
Canberra, ACT
Permanent
Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...
7 days ago seen See more...
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Service Desk Manager
Unisys
Canberra, ACT
Permanent
Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...
7 days ago seen See more...
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Service Desk Team Lead
Unisys
Canberra, ACT
Permanent
Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...
7 days ago seen See more...
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Help Desk Support Officer
Hays Recruitment
Canberra, ACT
Strongdocumentation, communication and time management skills. Working flexiblyacross a range of tasks within a small team, and the ability to work in acollaborative, team environment and independently when needed. Supporting tea...
2 weeks ago seen See more...
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Service Desk Analyst
Atlamgroup
Canberra, ACT
Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...
2 weeks ago seen See more...
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Senior Service Desk Analyst (Workplace Technology)
Genesis It Recruitment
Canberra, ACT
Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...
2 weeks ago seen See more...
- View all Genesis It Recruitment jobs - jobs in Canberra, ACT
Level 2/3 Service Desk Engineer - Canberra
Efex
Canberra, ACT
Deliver proficient and timely proactive and reactive IT support tailored to meet our clients' needs, ensuring system continuity. Conduct support and maintenance of client environments within agreed parameters. Maintain frequent co...
2 weeks ago seen See more...
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Service Desk Analyst - Permanent Role - Full-time
Digital61
Canberra, ACT
Outstanding customer service skills. Excellent phone manner with great verbal and written communication skills. Effective time, workload, and priority management. General knowledge of IT fundamentals. Strong analytical and problem...
2 weeks ago seen See more...
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Information and Records Management Resource / Service Desk Analyst
Phoenix Ict Solutions Pty Ltd
Canberra, ACT
Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...
2 weeks ago seen See more...
Level 2 Service Desk Technician
All It Solutions
Canberra, ACT
A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking concepts and hardware. Server technologies. Desktop systems. Microsoft operating syste...
2 weeks ago seen See more...
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Service Support Manager
Department Of Communities And Justice
Parkes, ACT
$93,295 - $102,941 a year
4 weeks annual leave per year of service.. Generous salary packaging options and other fringe benefits.. Flexible work practices.. National Criminal History Record Check in accordance with the Disability Inclusion Act 2014. Workin...
2 weeks ago seen See more...
Senior Service Desk Officer
Royal Australian Mint
Deakin, ACT
$95,515 - $104,362 a year
They also manage application deployment and maintainthe standard operating environment within Microsoft EndpointConfiguration Manager.As a senior position within the ICT Service Delivery team, theSenior Service Desk Officer reinfo...
2 weeks ago seen See more...
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ICT Service Desk
Australian Secret Intelligence Service
Canberra, ACT
You will be a key resource supporting the corporate desktop environment using your initiative to provide quality customer service for problem solving, advice and support. The work is dynamic with phone, in person and onsite suppor...
4 weeks ago seen See more...
Service Desk Analyst
Kirra Services
Canberra, ACT
Must be able to obtain Negative Vetting Level 1Mandatory Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk op...
4 weeks ago seen See more...
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ICT Service Support Officers
Kirra Services
Canberra, ACT
Highly developed communication skills with a strong client-focus. Experience in account administration using Microsoft Office 365, Microsoft Endpoint configuration manager (MECM) and Azure and having worked with video conferencing...
4 weeks ago seen See more...
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Service Desk Manager
Australian Digital Health Agency
Canberra, ACT
$111,611 - $127,294 a year
Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...
4 weeks ago seen See more...
ICT Service Desk
Aps
Canberra, ACT
Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity. Provide step-by-step guidance to cust...
4 weeks ago seen See more...
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Senior Service Desk Agent
Aps
Canberra, ACT
Accessing the IT network. Business and Office applications support. Remote Access Services (RAS). Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting servic...
4 weeks ago seen See more...
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Service Desk Agent
Aps
Canberra, ACT
Accessing the IT network and resources. Business and Office applications support. Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting service automation and...
a month ago seen See more...
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APS6 Procurement Systems Officer - Jira Service Desk
Hays Recruitment
Canberra, ACT
Working with the Jira Service Desk, providing administrative support, including managing user accounts, customising workflows, monitoring system performance, resolving and escalating issues. Supporting end users of Procurement Jir...
a month ago seen See more...
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APS6 - Senior ICT Service Desk Officer
Randstad
Canberra, ACT
Permanent engagement. Candidate must be able to obtain a NV1 security clearance. Salary: $86,912 - $98,830 + 15.4% super. Candidate must be an Australian citizen . logging and prioritizing support tickets in the Service Management...
a month ago seen See more...
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IT Service Desk
Australian Secret Intelligence Service
Canberra, ACT
$89,990 - $124,099 a year
AIS is Australia's foreign intelligence collection agency. To do this, we rely on what we call "human intelligence" - information that comes directly from people.If theres one secret we can reveal about our work - its that were...
a month ago seen See more...
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