Address
Form of work- Access to a wide range of training courses
- Chance to acquire NV1 clearance
- Onsite permanent role
Key Responsibilities:
Server Administration (Windows)
- Active Directory and Group Policy Administration
- File & Print (Permissions, Groups, Shares)
- PowerShell (Desirable)
- Azure Active Directory
- Microsoft Office 365 suite, including Teams, SharePoint, Exchange Online, Intune, Windows Defender
- Domain Name, DNS Services
- Microsoft Office
- Autodesk Applications
- Mobile Device Management (MDM) – Apple IOS Other line of Business Applications
- Windows 10/11 Pro
- SOE deployment and maintenance
- Laptops, Desktops, Printers
- Audio Visual / Conferencing Support
- Sound understanding of Computer networking
- Documentation / Reporting to Management
- Providing systems and application training to staff and customers
- Managing corporate ICT assets, including laptop, desktop, mobile and digital assets
- Embrace and model the company's DNA and Leadership Fundamentals.
- Provide cultural and operational team leadership.
- Mentor and impart knowledge to junior staff.
- Minimum 5 years’ experience in similar role
- Experience in the troubleshooting of complex application and system issues
- Professional written and verbal communication skills
- Excellent customer service skills
- Ability to respond to customer requests in a timely manner
- Team leadership skills and able to delegate tasks (desirable)
- Experience in training and assist with upskilling peers
- Escalation point between Service Desk Analyst and network engineer/system admin team
