Academic Administration Manager

Who we are:
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.
A progressive university, we ground our studies in industry. Expert academics bring their insights into the classroom, with a range of assessment types that aim to be authentic and informed by industry needs. Bridging the gap between study and work, our educators prepare students for career success and connect them with future employers. Building relevant skills, experience and networks from day one, students don’t just learn about their industry, they live it.
What’s the job?
The Academic Administration Manager VET is a senior-level position that will be responsible for implementing the consistency of quality practices, evaluation, and business enhancements of academic quality administration services across Higher Education and Vocational Educational programs, throughout Torrens Global Education.
The Academic Administration Manager VET will manage and maintain accountability for academic governance requirements across academic policy, course accreditation and renewal, transition and teach out, course build, timetabling, academic progression and exam committees, data management reporting requirements and core Academic Administration and project delivery functions.
This role involves collaborating with academic leaders, faculty members and other stakeholders to ensure academic quality best practices are implemented and monitored that promote student success and academic achievement.
Day-to-day accountabilities:
Principal Accountabilities:
Develop, and implement improved academic administrative processes in relation to teaching and learning by evaluating existing procedures and liaising closely with the Executive Deans, Associate Deans, and Program Directors (or delegates).
Collaborate with academic leadership and other staff members across TUA faculties and other departments of the University to implement project scope, and deliverables as outlined by the Head of Strategic Operational and Initiatives.
Manage administrative aspects of academic governance committees, including Faculty Learning and Teaching, Examination, Academic Progression, Curriculum Committee, and Course Advisory, ensuring actions and outcomes are aligned with the Terms of Reference, policy and procedure
Ensure course and subject level curriculum data captured and created within Academic Administration processes is validated and maintained with the highest levels of integrity.
Provide effective management and decision making within the Academic administration team, including supervision to staff, hiring, training, and performance management that ensures a culture of high performance, customer service, teamwork, innovation and workforce capability and development.
Leadership Accountabilities:
Identify, select and recruit appropriately skilled staff for the positions that report to the role.
Lead, direct and develop a high performing team whose main priorities are accountability, efficiency, accuracy, and service to stakeholders/customers.
Ensure workforce planning is in place including succession pipeline, high potential/talent identification, capability management and mitigating resource sufficiency risks.
Drive staff engagement within the team by providing regular communication, mentoring, coaching, active leadership, regular meaningful team meetings/1:1, ME time meetings, professional development support and action planning.
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We are looking to fill 2 roles:
1 x 12 month Fixed Term Contract for a maternity leave cover – which may lead to a permanent role.
1 x Permanent position.
Both roles can be located in Sydney, Melbourne, Brisbane or Adelaide.
Who you are?
To be successful in this position you will have:
A Bachelor’s degree or higher is typically required for this position, along with relevant work experience.
Demonstrate minimum of 3 years’ experiences within the VET or Higher Education/Dual Sector.
Minimum 3 years' experience in a senior role within the HE or VET sector
Minimum 3 years managerial experience
Experience in managing Academic Administration functions, B2B/Third Party area including knowledge of VET and HE regulatory requirements
TEQSA and ASQA regulatory guidelines and standards
Certificate IV in Training and Assessment - TAE40110 or TAE40116 desirable
An understanding of ASQA and TEQSA regulatory compliance requirements as they apply to Academic Administration and associated functions
Why join us?
Bold, modern and agile, we’re Australia’s fastest-growing university going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 1900 + staff today. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find opportunities for professional development and career progression.
We are a private, for-profit university with a robust research agenda as well as social impact initiatives focused on making the world a better place. We encourage meaningful work from our academics that contributes to our overall mission.
We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.
We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
Our culture
Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements (hours and ways of working will vary from role to role) that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do.
What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia , you’ll benefit from:
- a positive workplace environment that fosters a global, entrepreneurial mindset
- belonging to a team of researchers making a difference to society
- building on an academic culture connected to industry and community
- opportunities to innovate across teaching and research
- access to internal opportunities that promote professional growth
- flexible working arrangements
Hiring process
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. If you want to know more, or need assistance or accommodation during the recruiting phase, please contact your recruiter at maur.bell@torrens.edu.au
To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog.
We’d love to hear from you.
Applications close: 13th February 2024
Job reference: R22718
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at