AddressBenefits
- Free membership to on campus gym and swimming facilities
- 4 weeks annual leave (pro-rata) + birthday leave and ex gratia leave days
- Flexible working days.
The organisation
The Griffith University Gold Coast (GUGC) Student Guild is an independent not-for-profit student association servicing all students enrolled at the Griffith University Gold Coast campus. The Guild works closely with Griffith University and other key stakeholders to support the diverse community of approximately 17,000 students.
The Guild has three divisions: Student Services, Business Services, and Commercial Services led by the General Manager reporting to a Board of elected student representatives. Under the direction of the Board, the Guild’s purpose is to support students and enhance student life. Our vision is to create a thriving community where all students feel supported and empowered for their future.
This position sits within Student Services which provides a range of support and enhancement initiatives across the areas of: Academic Support, wellbeing, careers and employability, sport and fitness, student clubs and societies, and volunteer programs.
We are student life experts, and the student experience starts with us.
The role
The Academic Support Officer is responsible for delivering specific student Academic Support services within the Academic Support Services Framework, making appropriate referrals to internal and external support services as required. This includes providing students at all levels of ability with extra-curricular study tools and general academic skills which enhance their success at university.
Specific initiatives and services are subject to change with student and organisational demands however the services currently include student advocacy, assignment proofreading, academic mentor programs, timetable planning assistance, workshops, events and activations.
This is student-facing position that requires the delivery and facilitation of engaging activities and activations to Griffith University Gold Coast campus students. These activities involve the setup, execution, and pack down of events held on campus.
The position attracts a salary of between $38,721 - $41,487 plus 11% superannuation and this is a part-time 12 months contract.
Key selection criteria
Essential:
1. Sound understanding of general academic skills, study principles and strategies and the ability to activate these through programs and services.
2. The ability to proofread the spelling and grammar of academic level writing and assignments to a native level of fluency.
3. The ability to activate academic or educational content through small events, promotional activities, workshops and other group-based initiatives.
4. Strong communication and stakeholder management experience both internally and externally to the organisation with the ability to effectively communicate with a diverse range of individuals, including culturally and linguistically diverse backgrounds.
5. Demonstrated strong organisational skills, time management skills, a high level of attention to detail, and the ability to respond efficiently to competing demands.
Desirable:
1. Minimum bachelor level qualification from a tertiary institution, or currently studying a minimum bachelor level qualification at Griffith University.
2. At least 1 years’ practical experience relevant to the role, including experience managing conflict and working with stakeholders one on one to navigate difficult conversations.
3. Demonstrated experience with one-on-one consultations, coaching, mentoring or other advisory roles which assist people in understanding their situation and how to move forward.
4. An advanced understanding of the higher education sector with the ability to interpret policies, regulations and structures to students.
5. Demonstrated experience engaging young people aged 18-25.
Requirements
The successful applicant must:
1. Understand and work within the values of and comply with Student Guild and Griffith University policies and relevant legislation within the organisation and its work.
2. Able to disclose any potential or actual conflicts of interest whenever they arise and maintain strict confidentiality for all matters pertaining to confidential information.
If this sounds like you and you want to make a meaningful contribution to the student experience and provision of student services at Griffith University Gold Coast, apply now.
How to apply
Applicants missing some selection criteria which is supported by relevant transferable skills and experience are encouraged to apply as the GUGC Student Guild takes a holistic view on a person’s voluntary, professional, and lived experiences in relation to this role.
Please submit your application online (click ‘apply’) and ensure you include the following:
1. One-page cover letter outlining your suitability for the role.
2. Response to each of the selection criteria. (As Seek allows only 2 x documents to be uploaded, we recommend you insert your selection criteria response after your cover letter within the one document).
3. Current curriculum vitae/resume which should include:
- Full name, address, telephone number and email address;
- Details of education, professional training and qualifications;
- Employment history, including current position;
- Name and contact details of three referees.
The full position description is available here: https://bit.ly/3U90kNZ
Please note that only applicants who provide their cover letter and resume as listed above will be considered for this role.
Application attachments should be saved as .doc, .docx or .pdf only. File names should be no more than 25 characters long and should include letters and numbers only.
Further information
Please direct all queries to Linda Gillespie, Business Services Coordinator, on (07) 5552 8*** or ***********@griffith.edu.au.
Closing date
Applications close Wednesday 8 May 2024 at 9.00 am AEST. All applications must be submitted online.
