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Form of workABOUT THE BUSINESS:
Mainfreight is in the business of global supply chain logistics. Put simply, we partner with our customers to provide the full spectrum of Warehousing, Domestic Transport, Wharf Cartage and International Air and Ocean Freight services. Our operations are powered by a global team of more than 11,000+ passionate people, world-class technology and a can-do attitude. We currently operate in 315+ branches across 27 countries. We are one big family, and we are fiercely protective of our deep-rooted identity. Instead of embracing popular corporate conventions, we protect and nurture the unique culture, character and individuality that sets us apart.
ABOUT THE ROLE
We currently have an exciting opportunity for a blue-blooded individual to be a part of continuing our sales growth and helping take Larapinta to the next level. The Larapinta branch is vital to our domestic results and we need a high performer that loves our business to be a part of our team.
As an Account Champion, you will be primarily responsible for day-to-day contact with our key customers whilst working closely with our Customer Development Team on various reporting functions. You will be responsible for the administrative and customer service aspects of the account, for tracking consignments and in understanding the intricacies of the customer profile. This is an excellent role for anyone who has ambitions to move into a Customer Development Executive role.
Duties/responsibilities include but are not limited to:
- Day-to-day contact point for our major customers
- Daily tracking of your portfolio
- Resolving consignment level challenges
- Assist with building process and champion manuals
- Training team on processes
- Providing an exceptional level of Customer Service
- Being involved in monthly meetings and QBR’s
Character/skills required:
- Good communication skills
- A team player
- A 'till when the job is done' work ethic
- Ambition to grow in the business
- An eye for detail and customer focused attitude
- A passion for Mainfreight
- Humility/ a desire to learn
- Someone who lives and breathes the Mainfreight pillars
- Great time management
- Comfortable under pressure
This is an exciting career opportunity for a passionate and energetic person who has a strong work ethic. The successful candidate will be positive, driven, and looking for a career, not just a job.
HOW TO APPLY
If you are up for the challenge, looking for progression in your career and have the skills and attributes required, please submit your resume and cover letter via the 'Apply for this job' button.
