Account Manager

Langdon

To create a harmonious working environment that inspires our employees and encourages creativity and passion. We believe that by taking care of our family we will together achieve the greatest results.

Whether it’s cooking, eating or just talking about food, we believe that the best way to enjoy life is through good company and great tasting food. At Langdon, we are a family of foodies who have been in business since 1852. With an established reputation as the go-to purveyor of fine ingredients & new product collaborations, we pride ourselves in going above and beyond when servicing our vast array of clients around the world. We work hard but also value having fun along the way. At Langdon, you will be surrounded by people who are passionate about what they do and how they do it every day.

Whether it’s cooking, eating or just talking about food, we believe that the best way to enjoy life is through good company and great tasting food. At Langdon, we are a family of foodies who have been in business since 1852. With an established reputation as the go-to purveyor of fine ingredients & new product collaborations, we pride ourselves in going above and beyond when servicing our vast array of clients around the world. We work hard but also value having fun along the way. At Langdon, you will be surrounded by people who are passionate about what they do and how they do it every day.

• 💬 Customer Advocacy and Feedback
  

  Advocate for customers by providing feedback to internal teams on how to better meet customer needs

• 👍🏼 Adoption and Success Management
  

  Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice

• 💼 Account Retention and Expansion
  

  Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 🛎 Service orientation
  

  Actively seeks and develops strategies to help key stakeholders

• 💡 Problem solving
  

  Identifies problems and develops logical solutions that address the problems