AddressAbout ASI Solutions
Technology is at its most powerful with the right people behind it.
Since 1985, ASI Solutions has been empowering a variety of businesses, across the public and private sector, by integrating IT solutions in a way that is meaningful and transformative to their business.
At ASI Solutions, our goal is to ensure our customers are maximising on their technology investment, to find the right IT solutions that streamline processes and transform capabilities and pride ourselves in having the best team in the industry to do so.
We specialise in all areas of IT, from hardware and software procurement to complete managed services.
Since day one, our relationships with well-known brands and valued customers have been the driver of our success. Our legacy, spanning over three decades, demonstrates why we are trusted, and our consultative approach and technical expertise mean we are not only meeting today’s challenges, but preparing our clients for the future.
We are seeking a passionate and detail-oriented Account Manager to provide administrative and logistical support to the ASI Sales team and our external customers, ensuring consistent service delivery and customer satisfaction. This will be a permanent full-time opportunity with our Mildura Team.
Key Responsibilities
Sales Order Processing
- Maintain and update the customer order database
- Coordinate with purchasing and accounts to fulfill orders
- Follow up on urgent orders
- Quotations
Prepare quotations for Manager and BDM
- Maintain and update correct templates for client correspondence
- Secure and update client correspondence in the shared drive
- Upload data in CRM
- Follow up on quotes
Costing
Customer Service
- Monitor progress on sales activities through follow-ups
- Chase back orders with internal teams and vendors
- Communicate with customers about previous day orders and con-note details
- Generate reports for customers as requested
Logistics & Administrative Support
- Manage incoming deliveries (receive, label, notify team, deliver to clients if needed)
- Manage outgoing deliveries (organize shipping labels, prepare for pickup)
- Manage office supplies (order, receive, or pick up)
- Check the post box
- Manage stock on hand
- Perform monthly car checks (track maintenance, issues, mileage)
- Arrange car maintenance (repairs, service, tyres)
- Clean non-assigned cars as needed
- Process new/renewals for Domains (TPP) and SSL Certificates (GoDaddy)
- Work with the local team to formulate quotes and proposals
- Handle warehouse duties and walk-in clients.
A Bit About You:
- Demonstrated understanding and experience in a Sales Support / Inside Sales role
- Demonstrated ability to use Microsoft Office Suite
- Ability to deliver presentations
- Good working knowledge of health and safety and safety requirements
- Attention to detail.
- Able to work in a team environment as well as unsupervised
- Punctual, reliable and honest
- Good problem solving skills
Why ASI Solutions?
Join us and be part of a family-centric culture that values innovation, collaboration, and connection. We offer a modern work environment equipped with all you need to thrive, from on-site parking to educational support, and so much more. Celebrate your birthday with a day off, enjoy monthly staff lunches, and benefit from discounts on tech products. At ASI Solutions, we're not just a team; we're a community dedicated to making a difference.
Send in applications by 20 June 2024.
