AddressAbout us:
Save Our Service is a leading casual childcare recruitment agency with a strong reputation for delivering exceptionally trained educators to childcare centres. As a childcare-specific agency, we pride ourselves on our commitment to quality and dedication to alleviating operational and financial pressures for childcare centres. Our collaborative approach with educational partners ensures high-quality care and education for the children, families, and centres.
Position Overview:
We are seeking a dynamic and results-driven individual for the role of Account Management Specialist. The successful candidate will play a crucial role in fostering strong relationships with existing clients, conducting competitive analyses, seeking new sales opportunities and driving business development initiatives to meet key performance indicators (KPIs) and business expectations.
Responsibilities:
Client Engagement:
- Proactively engage with existing clients to gather feedback and understand their needs.
- Establish and maintain strong, long-term relationships with clients through personalized engagement strategies.
- Conduct face-to-face interactions to enhance the overall client experience.
Competitive Analysis:
- Perform regular competitive analyses to identify market positioning and stay informed about industry trends.
- Utilise market insights to recommend strategies that enhance Save Our Service's competitive edge.
Business Development:
- Seeking and converting new clients for the business
- Conduct regular visits to each childcare centre to ensure client satisfaction and address any concerns.
- Monitor and address declines or lack of progression in monthly usage, working collaboratively with clients to find solutions.
- KPI’s and incentives for new centres onboarded monthly, contributing to the overall growth and expansion of Save Our Service.
Experiences:
- Proven experience in account management and business development, preferably in the childcare or education sector.
- Strong interpersonal and communication skills, with the ability to build and maintain relationships.
- Analytical mindset with the ability to conduct competitive analyses and make strategic recommendations.
- Self-motivated, results-oriented, and able to thrive in a dynamic and fast-paced environment.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement.
- A positive and collaborative work environment.
Save Our Service is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
To apply, please submit your resume and a cover letter detailing your relevant experience and how you can contribute to the success of Save Our Service.
