Address
Form of work- Gold Coast Location
- Strong Customer Service / Billings Focus
- Amazing Team
The Opportunity
Located in our National Office in Bundall on the Gold Coast Residential Aged Care Providers Australia | Infinite Age Care (infin8care.com.au) the Billing team reports to our Finance Manager – Compliance & Transactional Processing, the Billing team help us to ensure that residents’ accounts are maintained and that payments are processed in an accurate and timely manner. Working as part of this integral team, you will be responsible for:
- Administering customer accounts including collections.
- Answering customer billing queries.
- Making outbound calls to residents and their families.
- Processing of payments.
- Reconciliation of accounts.
- Preparation of month end and ad hoc reports.
About You
We hire on attitude and aptitude, so you DO NOT need experience in the aged care sector, you do however need to be aligned with our philosophy and values of Diversity, Compassion, Accountability, Excellence, Integrity, and Empowerment as well as a desire to provide the very best to our residents. In addition to these values, you will have:
- Strong communication both written and verbal skills.
- Ability to empathise with others and be respectful of their situation at all times.
- Demonstrated experience in Accounts Receivable.
- Demonstrated knowledge and understanding of general accounts principles.
- Attention to detail and a high degree of accuracy is imperative.
- The confidence to have transparent discussions and negotiate.
- Proven ability to work to and meet deadlines.
What’s in it for you!
- Food, Clothing, Electrical and other services employee discounts via our external partner called Flare.
- Newly launched Infinite Fitness and wellbeing benefits.
- Free and confidential Employee wellbeing, financial counselling, mental health and life coaching via our Employee Assistance Program.
- Online company and industry mandatory training which enables you to perform your roles quickly and competently.
- On-the-job technical training with an emphasis on Career progression and development opportunities.
- Ability to earn referral payments via our internal employment promotions program.
As part of being an Infinite Aged care employee you will be required to complete pre-employment checks.
If you would like to know more about us or this position before applying, then please reach out to our recruitment specialist managing this assignment - Call Teri on 07 5667 0815 or email teri.vallely@infin8care.com.au
