Admin Manager And Front Of House

Administrative and Front-of-House Assistant

Location: Kingston, Hobart, Tasmania, Australia

Company: Wet Edge Enterprises, Wet Edge Employment, Tasmanian Wild Seafood Adventures, Statewide Mooring Services 

Wet Edge Enterprises is a dynamic and award-winning company based in Hobart, Tasmania, Australia. Operating under Statewide Mooring Services, Tasmanian Wild Seafood Adventures and Wet Edge Marine Solutions we operate across several marine sector's.  Our dedication to providing exceptional experiences has earned us multiple accolades, making us not just a company but a memorable part of Tasmania's tourism landscape. We operate with a passion for showcasing the best of what Tasmania has to offer, from its stunning waterways to its unique wildlife and beyond. As we continue to grow, we're looking for a versatile and dedicated individual to join our team in a dual-role capacity.

Role Overview:
We are seeking a full-time Administrative and Front-of-House Assistant to support our operations both in the office and on our charter boats. This role is perfect for someone who thrives in a varied and dynamic environment, combining administrative duties with the exciting world of tourism and customer service.

Key Responsibilities:

Perform administrative tasks, including but not limited to: handling emails and phone calls, scheduling, data entry, invoicing and managing customer bookings.
Serve as the first point of contact for our guests, ensuring a warm welcome and providing information about our tours and services.
Assist in front-of-house duties on our charter boats, helping to create a memorable experience for our guests.
Support the team in delivering marine services and experiences across the range of business's. 
Ensure the smooth operation of day-to-day activities, demonstrating flexibility and adaptability to meet the needs of both roles.
Contribute to a positive team environment and uphold the company's reputation for excellence.
 

Required Skills and Qualifications:

Exceptional organizational and time-management skills.
Excellent communication abilities, both written and verbal.
A customer-focused approach, with the ability to engage positively with guests and team members alike.
Experience in administrative roles and customer service is highly desirable.
Ability to work effectively in both individual and team settings.
A passion for tourism and sharing the beauty of Tasmania with others.
Flexibility to adapt to the changing needs of the business and perform various duties as required.
Current driver’s license and/or reliable transportation to Kingston, Hobart.
A high level of professionalism and attention to detail.
 

Why Join Wet Edge Enterprises?
Joining our team means becoming part of a small but mighty company that values innovation, excellence, and creating unforgettable experiences. We offer a supportive and exciting work environment, opportunities for professional growth, and the chance to make a significant impact in Tasmania's tourism industry. If you're passionate about providing excellent service and are eager to contribute to our success, we'd love to hear from you.

Wet Edge Enterprises is an Equal Opportunity Employer and encourages applications from all sectors of the community.