Job description
Location
Darwin, Northern Territory
Category
Office Support
Salary
$ AUD - $ AUD Hourly
Posted
23-Jan-2024
Work type
Casual/Temp
Contact
Joy Delos Reyes
Reference
BH-156270
About the client:
Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. An all-round administration role encompassing administration, customer service and some personal assistant duties.
About the role:
The primary purpose of the role is to provide procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. In addition, you will:
Provide counter/reception support for the local office including enquiries in the self-help kiosks and online support.
Manage the team shared email inbox, appointments and telephone enquiries.
Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
Prepare associated reports and correspondence.
Undertake a range of data entry activities
Receive and record complaints and other feedback
About you:
The successful candidate will have:
All round administration and customer service experience, ideally within the government or healthcare space
Intermediate to advanced IT skills and competent in Microsoft Outlook.
Great eye for detail and have a high level of accuracy in your work.
Great interpersonal skills as you will be dealing with customers over the phone, and internal stakeholders.
Great initiative to get tasks done with autonomy and strong problem solving.
Benefits:
ASAP Start pending clearance
Temporary Assignment until December 2024
Full time hours, Monday to Friday
Cairns Location
$37.36 per hour + super
*** Please note the successful candidate for this role will hold Australian Citizenship and willing to complete a Federal Police Check ***
Address
Darwin, NT
