AddressCore Finance Co is seeking an ambitious individual, who excels in customer service, and wants to join a team that consistently delivers high level results month-on-month, year-on-year.
The Administration / Broker Support Officer is responsible for providing support to a team of Mortgage Brokers to assist with the processing of loan applications from pre-approval to post settlement stage in a high-volume environment. You will assist with files from submission to settlement, liaising with clients, lenders, referral partners and more.
Full time (Mon- Fri: 8.30-4.30pm)
Annual salary + Bonus
Duties will include but are not limited to:
- General reception and administration tasks
- Answering of telephone calls
- Meet and greet clients.
- Data Entry: Inputting client information into various systems with a high degree of accuracy
- Performing all relevant client checks
- Ordering of valuations and submitting lender pricing requests
- Preparing home loan application packs, discharge forms and other relevant documents
- Assisting with the lodgment of home loan applications and following through to settlement
- Liaising with clients to assist them with their finance application, from submission to settlement, ensuring a smooth, friendly, and professional experience throughout their journey.
- Assist the finance brokers, by liaising with lenders and monitoring applications to ensure finance approvals are received in prompt timeframes.
- Settlement coordination with clients, brokers, lenders, and solicitors to ensure deadlines are met.
- Supporting client’s post-settlement and dealing with general enquiries regarding their lending.
The successful candidate will have:
- A minimum of one-year previous administration or Broker Support experience.
- A high degree of accuracy, follow-through, and accountability
- Excellent interpersonal skills and customer service
- A positive and energetic 'can do' attitude and a willingness to learn.
- Be reliable & punctual.
- Ability to prioritise workload as and when required.
- Ability to work autonomously and effectively with other team members.
If you are a proactive and detail-oriented individual with a passion for finance, we want to hear from you,
Please send us your CV and cover letter describing why this role is for you to: *****@corefc.com.au
