AddressAbout The Local Guys:
We are a fun, fast-paced national service-based franchise, with Franchise Partners in every state across Australia and are growing rapidly in New Zealand! We're a family-built business, and ‘people persons’, who genuinely care about the success of our partners and staff.
At The Local Guys, you'll enjoy working in our Support Centre which is centrally located in the Adelaide CBD, where our team focuses on the recruitment of new franchise partners and support of existing franchise partners, as well as working with new and existing clients.
We are in an exciting growth period of business and looking for an enthusiastic and talented person to fit into our existing team and assist with taking our brand to the next level!
Why The Local Guys?
As a family-built franchise, we look at each Franchise Partner and staff member as a member of the family. We value great personalities and relationships, and believe in
- A fun, exciting team and fast-paced role where no two days are the same
- 1 additional personal day off each month, not included in your annual leave!
- A day off on your birthday!
The Role:
We’re looking for a customer service extraordinaire that loves a challenge. No two days are the same, and the right person will be quick on their feet, have a bubbly personality, and be an avid problem solver. You’ll be speaking to customers every day over the phone, where we want you to ‘wow’ them with a bright and friendly first impression.
The role is Full Time 9:00am - 5:00pm (Monday-Friday), centrally located in a brand new office building in the heart of King William Street. Equipped with a gym in the building, and right by multiple public transport access points on our doorstep.
Responsibilities includes:
- Answering and directing phone calls and emails
- Managing calendars and scheduling appointments
- Maintaining office supplies and inventory
- Organising orders for delivery
- General administration tasks
The ideal candidate will possess:
- A “can-do” attitude and approach to learning
- Great attention to detail
- Confident phone manner and email etiquette
- Strong time management and organisational skills
- Strong IT skills (Email, Excel, Word)
- Relationship management skills and openness to feedback
- Full rights to work in Australia
