AddressDepartment of Kidney and Transplant Services are looking for a Ward / OPD Administration Officer to join their Princess Alexandra Hospital team. To respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate service delivery within the Hospital environment.
Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
- Contribute to patient flow efficiencies in the unit and throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of home dialysis patients. This includes liaising with: Councils, Housing commission, Real estate Agents and private homeowners, Emergency Departments, Building and Maintenance Services – plumbers and electricians, Water Technicians
- Conduct patient interview to verify information and financial details to complete the Patient Election Form (PEF) process, consult with patients to obtain correct details for completion of admissions to the ward and record information accurately into the hospital information systems. Register patient data onto relevant electronic databases including the Nephrology database and ensure patient data is updated in a timely manner.
- Assist with patient discharges and transfers through timely coordination of all required paperwork, transport and updating of hospital information systems.
Find out about the role in more detail and how to apply in the attached Role Description.
Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
You can find out more about why it's so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team ( http://www.metrosouth.health.qld.gov.au/join-our-team ).
