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Position Title: Emergency Department Administration Officer
Employment Type: Permanent Full-Time
Hours per week: 38 hours (24-hour rotating shifts)
Position Grade: Administration Officer Level 3 (Year 1 - 2)
Salary: $66,027.58 to $68,085.50 base per annum
Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement 2019
Department Name: Emergency Department Administration, Darlinghurst Campus
About us:
St Vincent's Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.
Benefits of working at St Vincent's include:
Generous salary packaging and Fitness Passport for eligible staff
Opportunity to access a large range of clinical and non-clinical education programs
Supported post graduate opportunities within applicable fields
Career development opportunities across the St Vincent's Health Australia Network
Employee Assistance Program
Work/Life balance
About the role:
This position is for dedicated, flexible, knowledgeable and skilled administration professionals to join our friendly, supportive, fast-paced, highly volatile and ever-evolving ED Administration Team on a 24/7/365 rotating roster, which can include weekends and public holidays. Therefore, the role offers regular shifts per week starting in the morning, the afternoon and/or the night, which may also include the additional offer of "short notice" unplanned leave (e.g. sick) relief shifts.
We provide a caring and unique environment within the NSW Public Health Sector, aiming at the delivery of high quality patient-centered care. The successful applicant's duties will include:
reception, interview and registration for all patients presenting to the ED for treatment;
accurate patient data capture and entry into multiple clinical information and patient administration systems;
admission, transfer and separation procedures for relevant patients;
cash handling and invoice processing banking procedures;
in-person and telephone enquiries from patients, visitors as well as the general public, various documentation filing...etc. amongst many other administrative duties;
support clinical teams within the acute area of the ED.
The position is only open to Australian citizens, New Zealand citizens who hold a valid New Zealand passport, Australian permanent residents and those deemed by the Department of Immigration and Citizenship to be eligible to work in Australia.
Our Culture:
St Vincent's is committed to employing a workforce that reflects the community we care for. We strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse and/or living with disability.
Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2023_022). Appointment and ongoing employment will be subject to continued compliance with this policy directive.
About you:
Applications are invited from highly reliable, motivated candidates with excellent oral and written communication skills as well as high computer literacy, who are seeking a challenging administrative role to join our very busy ED. Flexibility in your availability is a key element in the recruitment of this position.
Application Instructions:
To have your application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the 'Selection Criteria' as below. Internal applicants i.e. current employees of St Vincent's Hospital or an entity of SVHA are required to apply via their Workday account.
Selection Criteria
Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent's Health Australia.
Flexibility and adaptability in working a rotating 24-hour roster.
High level of oral and written communication skills.
A commitment to attention and detail.
Demonstrated ability to work individually and as part of a team in a busy, often hectic work environment, whilst maintaining a high level of customer focus.
Excellent computer literacy with previous data entry experience and the Microsoft Office suite applications.
Demonstrated multitasking skills and ability to prioritise tasks in a demanding environment.
Ability to interview, support and liaise with patients presenting with a wide range of medical and surgical conditions.
Applications close on 10 April 2024
Position Description and Critical Job Demands Checklist:
Review the following documents:
Job Demands Checklist and Health Declaration Form
How to upload and address the selection criteria
Position Description
Contact Details:
Muhammad Omair Ansar / ED Admin Manager / muhammadomair.ansar@svha.org.au
Alternate Contact:
Closing Date:
10 April 2024 11:59pm
Reconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan
Code of Conduct:
View Code of Conduct
