AddressWho Are We?
Entire Concrete is a leading supplier of ready-mix concrete throughout Newcastle and the Hunter Valley. Due to continued growth, we are seeking a customer service and sales expert to assist with the incoming orders and management/allocation of jobs.
About You
- You're looking for the next opportunity to progress your career
- You thrive in a fast-paced environment and have excellent time management and multi-tasking skills
- You are teachable and ready to do extra learning
- You have very good computer/technology skills and are capable on basic programs such as office
- Honesty and the ability to speak truthfully always.
Who You Will Do
This is an exciting opportunity where you will be entering jobs into Jonel our allocating program, you will be talking to customers daily to confirm order details to make sure all information is captured arcuately. You will get to know our customers, work through conflicting timelines and massaging customers’ needs to fit into what we can supply to them and accurately collect and enter data. Concrete is a live product and the delivery process must be managed correctly in order for the customer to have a good experience.
- You will be responsible for answering the orders line and taking concrete orders
- You will input the orders into Jonel our batching software
- Confirm delivery routes and times using google maps to ensure on time delivery is possible
- You will manage the customers needs against our ability to supply using our fleet of 35 trucks. Everyone wants concrete at 7am but we can only supply so many at 7, this is where the skill of massaging the customers needs and wants comes in, know your customers and their requirements, know our ability to deliver and find a solution that is honest and true.
- You will be using our truck tracking software to liaise with customers for jobs in progress about when they can expect their delivery and where the trucks are on the road.
- This is a dynamic role that will start out slowly and build into much more with all training provided along the way.
What we Offer
- A full time position in a face paced team environment
- Uniforms
- Complete training and career progression
We are a drug and alcohol free workplace and D & A testing is required prior to employment commencing.
Ready for a career change? Let us know on your cover letter why you would be a great fit!
