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Form of work
SalaryThe Patient Services and Information Unit is seeking a self motivated individual with frontline clerical and administrative experience, whilst having a focus on customer service.
An Administration Officer is needed for a busy front desk working alongside our team of doctors, nurses and administration staff in a friendly and supportive environment. The position requires attention to detail and excellent customer service skills to patients, their families, staff and others. A flexible attitude to work, a great disposition and an ability to cope with change is required.
If you are a dynamic, energetic person looking for a challenging, satisfying job working within a busy hospital environment in a multidisciplinary team, this is the position for you.
This role works predominately evening shifts between Monday and Friday working from 16:00 – 20:00.
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $30.76 - $31.77 per hour
Hours Per Week: 16
Requisition ID: REQ316394
Where you'll be working
Royal North Shore Hospital
At the RNSHS our people are important. Talented and highly trained physicians, nurses, allied health clinicians, administration and support personnel comprise our staff. We are committed to serving the health care needs of the local and broader community and deliver this care with dignity, respect, and with attention to excellent patient care.
What you'll be doing
The successful incumbent will be responsible for the prioritising and planning of the work load and would be expected to have excellent customer service skills, general office skills including good keyboard and communication skills. Essentially the position will receive daily work requests from the Nursing Unit Manager, and will provide support to the team.
The position has a professional and performance link to the Patient Services and Information Unit for specific clerical matters, training and development. The incumbent is responsible for carrying out clerical/administrative processes for the assigned department. This includes providing an information service to patients and general public on matters relating to patient movement and admissions.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
- Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
- Highly professional phone manner and excellent communication and interpersonal skills.
- Ability to be self-motivated with good time management skills.
- Well-developed computer skills including accurate data entry skills.
- Ability to work under pressure in a challenging environment.
- Demonstrate a flexible work attitude and available to work different shifts.
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For role related queries or questions contact Sharon Williams on Sharon.Williams2@health.nsw.gov.au or 02 9463 1167
Applications Close: 09 September 2022
