Administration Support Officer - Coffs Harbour

Government Position | Administration Support | Coffs Harbour

Administration Support Officer

Your new company 

Hays is working with a federal government organisation that provides maritime safety services to the community. The position is based in Coffs Harbour, and we are seeking an experienced administration professional who is motivated, has excellent organisational skills, and is committed to delivering high quality outcomes and services. 

Your new role 

As an Administration Support Officer, you will be responsible for supporting a dynamic team in the following tasks: 

• Responding to queries from internal and external stakeholders via phone and email.
• Providing timely and accurate information to customers to ensure compliance and understanding of the certification process.
• Lodging, assessing, and processing applications to the department.
• Entering data meticulously into the customer records management system.
• Maintaining records in alignment with business policies and procedures.
• Facilitating the issuance of certificates.
• Staying informed about relevant legislative and policy requirements for the certification applications. 

What you'll need to succeed 

• Administrative Experience: Proven experience in administration or relevant qualifications.

• Microsoft Suite Proficiency: Ability to use Microsoft Office applications effectively.

• Commitment to Excellence: A track record of delivering high-quality outcomes within deadlines.

• Record Management: Familiarity with computerised recording systems (e.g., TRIM, HPERM, Content Manager).

• Communication Skills: Strong verbal and written communication skills, with the ability to convey complex information to diverse audiences.

• Analytical Aptitude: Demonstrated ability to interpret and analyse evidence.

• Experience working in a government role previously would be highly beneficial.

What you'll get in return 

• Positive and supportive team environment.
• Fantastic opportunity to work in a government organisation.
• 12-month contract with potential for extension.
• Weekly pay cycle + excellent pay rate.
• Receive ongoing support from your consultant at Hays.

What you need to do now 

If you're interested in this role, click 'apply now' or contact us at ************@hays.com.au / 02 4032 8***. Please include a brief statement outlining your suitability for this position in your application.

We will be reviewing applications and shortlisting candidates ASAP, so please submit your application as soon as possible for consideration. The closing date for applications for this role is 14th March 2024.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.