Administration Team Leader

Lead a dedicated team, driving administrative excellence, while upholding the highest standards of compassion and efficiency!

Remuneration: $73 551.21 - $75 219.36 Per annum + 11% Super +

Administration Team Leader

John Hunter Children's Hospital

Are you a forward-thinking leader, eager to bring innovative solutions to the forefront of patient excellence? John Hunter Children's Hospital (JHCH) is on the hunt for a highly skilled and intuitive individual to fill a pivotal role in their outpatient department.

This isn't just another job opening; it's a gateway to making a significant impact in an environment that values vision and initiative.

About the role:

Our Administration Team Leader is responsible for the leadership, guidance and line management of the Paediatric Outpatients Team in collaboration with the Clerical and Service Managers.

In this role you will provide supervision, support and administrative expertise within the department to ensure the delivery of safe, timely, compassionate and high-quality, person-centered care. You are involved in planning, implementing, evaluating and reporting on administrative processes. You will identify opportunities for improvement in process delivery as well as lead ongoing quality improvement activities.

Where you’ll be working: 

• John Hunter Children's Hospital (JHCH) is a specialised tertiary referral paediatric hospital in Newcastle, providing complex medical, surgical, major trauma and neonatal care services for Northern NSW. The Children's Hospital Outpatient Department is a very busy service that will see over 100,000 occasions of service a year by 40 different specialists. Clinics are held locally at John Hunter Children's Hospital, John Hunter Hospital and Belmont Campus. Specialties also attend outreach clinics across the district and wider NSW area.
• Our Administration Team is more than just a group of individuals we are a close-knit family, connected by a shared dedication to our work and each other.

Benefits: 

• Up to 12 allocated days off each year (for full-time employees).
• Four (4) weeks annual leave for temporary and permanent employees (pro-rata if part time).
• Fitness Passport.
• Employee Assistance Program (EAP) for staff and family members.
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals.
• Working for a highly regarded public health facility, where supporting the local community is at the forefront of our business strategy.
• Career Development opportunity.
• Orientation and handover will be provided.

About you:

• You will have Proactive Insight: A proven track record of anticipating the needs of senior management and acting decisively without waiting for instructions. You're not just part of the team; you're the person who knows what the team needs before they do.
• You will have Analytical Brilliance: Exceptional problem-solving skills that have been applied to identifying and closing gaps in service delivery. Your analytical prowess turns challenges into scalable solutions, driving our mission forward.
• You will be a Communication Mastery: With well-developed interpersonal and verbal communication skills, alongside superior written communication prowess, you excel in crafting complex business correspondence and reports that resonate with their intended audience.
• You will be Technological Proficiency: A comprehensive understanding and hands-on experience with the latest computer hardware, software, and electronic systems. Your skill set enables you to navigate and leverage technology to streamline work activities efficiently.
• You will be an Administrative Expertise: A demonstrated ability to manage a wide array of administrative tasks, ensuring that job outcomes are not just met but exceeded within tight deadlines.
• You will have Leadership and Development: Experience in leading, coaching, and mentoring others is crucial. You’re not just looking to advance your career; you’re committed to fostering growth and success in those around you, managing teams to achieve collective results.

Additional information:

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below).

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health.  For more information, please visit:  http://bit.ly/HNEHealthSteppingUp.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), or AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations. 

Salary Packaging:

HNE Health employees may be eligible for a range of

Connect with us on Facebook and LinkedIn!