Administration Team Member

About Us

The JB Hi-Fi Group brings together two of Australia’s best known and most trusted retail brands, JB Hi-Fi and The Good Guys.

The Group sells an extensive range of consumer electronics, whitegoods, appliances, and home entertainment at great prices combined with genuine personal service from our specialist teams. In addition to operating from over 300 stores in Australia and New Zealand and its websites, the Group also services the commercial, insurance and education sectors and offers information technology and consulting services, through its JB Hi-Fi Solutions business.

Our team is our most valuable asset and together they reflect all that is special and unique about our business. We work hard to create a work environment that celebrates teamwork, nurtures talent, encourages individuality and embraces diversity.

Why Join Us?

• We have a supportive, transparent and inclusive team
• JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market
• We support vulnerable members of our community by making donations to our ‘Helping Hands’ and ‘Doing Good’ workplace giving programs. Every dollar our team donates is matched and together we have donated more than $33m to our charity partners.
• We offer generous Team Member discounts across The Good Guys and JB Hi-Fi
• You will have exposure to ongoing training & development opportunities from day one
• We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys group

About the role

Based in our Wattle Grove Home Delivery Centre (HDC) Your role as the Administration Team Member will be to provide consistent delivery of administrative activities in support of the HDC effectiveness and delivering the needs to the customer.

Your responsibilities will include, but are not limited to the following:

• Contribute to the maintenance and distribution of nominated processes and systems, including inbound supplier book-ins, purchase order management, store replenishment coordination and customer collections
• Coordinate the effective and efficient processing of customer deliveries, customer orders and store replenishment
• Work collaboratively as part of a team and with stores to deliver an exceptional and consistent customer experience in line with required procedures and effectively resolve customer complaints and queries as required
• Accurate processing of online and commercial solutions orders, ensuring delivery in line with defined timeframes
• Continuously improve skills and knowledge through available online platforms and active participation in other development opportunities

This is a rare opportunity to let your attention to detail and organisational skills lead you to success in this role. What better time to join our business!

About you

Your customer focus and positive attitude coupled with your drive for results and collaborative approach will hold you in good stead. Your will also possess the following:

• Efficiency in Microsoft applications
• Experience in a high-volume warehousing environment (ideally in the retail, Consumer Electronics or 3PL sector)

To Apply

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!