Administration/Scheduling Officer

Are you passionate about supporting older people to live their best life?

Living Choice Home Care is growing so we are seeking an experienced and self-motivated person with excellent customer services skills to join our dedicated Team. The Administration/Scheduling Officer will provide support to the Home Care Team, will be the key contact for clients, and will have an active role in maintaining day to day service delivery, coordination and scheduling of client services and rostering of care staff and overseeing compliance.

Living Choice Australia is one of the largest independently owned Retirement Village Operators in Australia. The Company offers a high standard of Independent Living Accommodation for seniors and has village locations in Sydney and the Central Coast of NSW, Adelaide and the Sunshine Coast of QLD. 

The aim of Living Choice Home Care is to “support you to live well and independently in your own home”.  

The successful applicant will have a commitment in providing excellent customer service to our valued clients. This full-time role will work in a supportive environment, reporting to the Team Leader Administration. The position is located at Kincumber on the Central Coast and will work closely with our Customer Services Team, Case Managers and Care Workers across the business.

We are looking for someone with:

• Previous scheduling experience in community services preferably in-home care
• Administration skills with proficiency in the Microsoft Office Suite
• Demonstrated organisational skills and experience working in a demanding customer service environment.
• Outstanding interpersonal, verbal, and written communication skills
• Ability to work independently as well as part of a team.
• Experience working with client management systems.
• Knowledge of quality and compliance with Aged Care Quality Standards
• Strong attention to detail, fast and accurate data entry skills
• Commitment in providing excellent customer service.

Even better if you have:

• Knowledge of AlayaCare would be an advantage.
• Certificate IV level qualifications in business administration or a related discipline and/or equivalent experience and competencies.

We offer you:

• A role with purpose where you make a difference every day to the quality of lives older people lead.
• Opportunities to develop new skills and career progression.
• Benefits and rewards program.
• Employee Assistance Program
• Supportive team with a positive culture

If you are a self-motivated person with a positive attitude who enjoys and thrives on challenges, we would love to hear from you. To be eligible for an interview please submit a covering letter responding to the essential criteria and your resume in SEEK.

For further information on the position and a copy of the PD contact Team Leader Administration Kristie Tully 0498 567 *** or email ******@livingchoice.com.au