Administrative And Customer Service Officer

THE OPPORTUNITY

Salary: $57,369 - $61,947 per annum pro rata + 11% super + annual leave loading (dependant on qualifications and experience).
Time Fraction: 1.0 EFT  
Location: Chadstone campus.
WWCC: Appointment to this position is dependent on obtaining and maintaining an ‘employee’ Working with Children Check.
Position Status: Contract of employment to 31 December 2024.

Become an integral member of our Apprentice Central team as a full-time Administrative and Customer Service Officer. In this role, you'll coordinate processes and systems to ensure the effective administrative management of student enrolments, registrations, and support. Your contributions will be central in providing quality Customer Service to both internal and external clients.

If you're passionate about administrative work, ready to excel in a fast-paced educational environment, and eager to enhance the student experience, apply now to join our dedicated team!

ABOUT YOU

You will have:

• Excellent Customer Service skills with a demonstrated capacity to respond to enquiries in a courteous manner.
• Excellent organisational and office administration skills.
• Demonstrated proficiency in the use of the MS Office products, internet-based applications and database management software and systems.
• Knowledge of student administration and related systems would be a valuable advantage.
• Ability to work independently, coordinate work effectively and collaboratively in a team environment.

ABOUT US

Holmesglen is a leading education provider, valued by local and international learners, industry and the community. We are recognised for innovation in education and training, applied research, creativity and entrepreneurship. Our open, collaborative and quality-driven culture inspires learners and staff to excel.

OUR COMMITMENT TO YOU

Holmesglen is committed to continuing to provide a safe workplace and have put systems and support in place for all our employees to work and deliver safely and flexibly.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community. 

We provide our staff with:

• Employee Assistance Program
• Wellbeing programs
• Professional and career development opportunities
• Onsite parking and close proximity to public transport
• 14 weeks paid parental leave
• Flexibility to achieve work life balance
• Opportunities for all

We commit to respond to every applicant.

Employees attending certain workplace settings, including health and care facilities, may be required to be meet mandatory vaccination obligations.

TO APPLY

For further information relating to this opportunity and to view the position description, please click here.

All applicants must attach a Resume and Cover Letter addressing the Key Selection Criteria (located on the last page of the Position Description). Please note, incomplete applications may not be considered.

Applications close 11:59 pm Thursday 7th March 2024.

Like to know more? Please contact Ronald Danes, Manager on 9209 5228 or ************@holmesglen.edu.au

For application queries, please contact *******@holmesglen.edu.au

If you require specific support to apply for this position, please contact the Human Resources Department on 03 9564 2*** and we will work with you to identify the best way to assist.