Classification:Administrative Services Officer Class 5
Salary: $89,114 - $94,120 plus superannuation
Position No: 26835
Directorate: Community Services
Advertised (Gazettal date): 22 January 2024
Contact Officer: Clinton Norris on **************@act.gov.au or (02) 6207 1***
Details: Working with Community Services Directorate (CSD) offers you the opportunity to directly contribute to supporting the Canberra Community. Everyday our diverse workforce collaborates and drives client centred services to assist the community in creating a safe and equitable environment across the ACT.
Housing ACT is responsible for the provision and management of public housing services in the Territory, in addition to homelessness services, community housing, housing policy and asset management. The Intake Assessments team within Housing ACT currently have a vacancy for a Senior Client Engagement Officer to join the team.
The Senior Client Engagement Officer will be responsible for assessing complex client needs, determining eligibility for housing, matching resources to needs, implementing and applying legislation, policies and business rules and delivering front-line client services including assisting people accessing the Central Access Point.
CSD is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.
Eligibility/Other requirements:
Essential qualifications and experience:
- Current Drivers Licence.
- Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (act.gov.au)
Desirable, but not essential, qualification and experience:
- Experience in using a range of IT business and office applications.
- Relevant tertiary qualifications in Social Work, Community Development, or a related field.
Notes: This is a temporary position available immediately until 14 October 2024 with the possibility of extension up to 12 months and/or permanency. A merit pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
How to apply: Applicants should submit a statement of no more than two pages demonstrating how their experience, skills and knowledge will enable them to undertake the role in relation to the Position Description. Please also submit a current curriculum vitae and the contact details of two referees. Please ensure that one of the referees is your current or immediate past supervisor.
Applications should be submitted via the Apply Now button below.
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NoteThis is a temporary position available immediately until 14 October 2024 with the possibility of extension up to 12 months and/or permanency.