AddressBeaumont&Beaumont are seeking candidates for APS4 equivalent Administrative Support Officers and APS5 Redress Officers to perform general administrative work for a Commonwealth Government Department in Canberra within the Complex Case Management team.
To be considered for this position you must have the:
- Ability to apply relevant policies, procedures and guidelines to progress applications
- Analytical skills to draw accurate conclusions based on evidence
- Experience in inbound and outbound calls to provide updates on progress of Redress applications (APS5 level)
- Ability to use SharePoint or a similar tracker would be a plus.
- Ability to use online systems (for example, but not necessarily, Case Manager), keeping accurate and comprehensive records.
- Judgement, intelligence and common sense, escalating risks and issues when needed.
Experience in a high-pressure environment, especially dealing with sensitive material would be highly desirable. Our ideal candidate would be a motivated team player, with excellent attention to detail and concise oral communication skills.
To be eligible for this role, you must be an Australian citizen and be willing to obtain a Baseline Security Clearance with the Australian Government Vetting Agency.
Please submit your CV via SEEK. For further information about the role, please contact Maya Trims, Associate Consultant on (02) 6126 4*** quoting reference number 5745.
