Administrator Role

Coal River Coaches has an exciting new opportunity for an Administrator to join our Team, providing safe, dependable, and efficient services to all who travel with us. With a commitment to excellence and a focus on customer satisfaction, we are seeking a highly organized and meticulous Administrator to join our team.

Located in our Head Office in Glenorchy, Tasmania, we offer a welcoming environment that helps you grow your skills and career. We are looking for someone who is customer-focused, sales driven and can grow with our company.

About the Roll 

• Manage inquiries from customers and help as needed.
• Serve as a point of contact between different departments, facilitating effective communication.
• Assist customers with enquiries via phone and email 
• Prepare quotations and follow-ups
• Process bookings and payments
• Answer customer enquiries promptly, competently, and professionally
• Develop product knowledge to provide accurate information  
• Administrative tasks and reporting
• Working within a team to assist the Branch Managers and Team Leaders in providing a seamless customer experience

 Who we are looking for: 

• Friendly and polite with solid communication skills 
• Proven Sales experience is desirable
• Excellent administration skills and attention to detail
• The ability to thrive in a busy environment and work under pressure
• Excellent time management skills and ability to multitask
• Experience in Outlook and Microsoft office products
• Ability to work alone and in a close-knit team environment 

If you would love to work in the Coach & Tourism Industry and Join the Coal River team, we would love to hear from you. Apply now!