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Form of workAt SMENCO, we take care of our own. We offer a collaborative work environment with room for personal and professional growth. Our team is committed to delivering the finest welding products and services.
We have been the sole importer of Fronius Welding for 20+ years and represent many other international leading brands of welding in Australia.
Our team celebrate diversity and is committed to creating an inclusive environment for all employees. If you're driven by excellence and eager to be part of shaping the future of welding, your journey starts right here.
Role:As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our office, improving client relationships and working closely with our sales, service and warehouse teams to ensure our clients receive the best possible solutions for their welding needs.
Success with Smenco will be:Customer Interaction: Handling the first call on answering phones promptly and professionally. Assisting customers with inquiries and providing excellent service.
Order Processing:Entering customer orders accurately into our system. Coordinating with other departments to ensure timely order fulfillment.
Invoicing: Generating and processing invoices for completed orders. Maintaining accurate records of financial transactions.
Call Routing:Efficiently directing calls to the appropriate team members. Taking messages when necessary.
Customer Enquiries: Assisting customers with product information, pricing, and order status. Providing exceptional customer service.
Candidate preferred:Excellent Communication Skills: Clear and professional communication is essential.
Attention to Detail: Accuracy in data entry, invoicing, and documentation.
Organizational Skills: Ability to manage multiple tasks efficiently.
Customer Service Attitude: A friendly and helpful demeanor.
Benefits- We offer a competitive salary and Superannuation.
- Supportive team environment.
Would you be interested in this exciting opportunity? Please apply now with your CV and a cover letter explaining why you would be the ideal candidate for this role. We look forward to hearing from you!
Job Type: Full-time
Salary: To be negotiated based on experience.
How to Apply: Send your CV and cover letter to *****@smenco.com.au
Applications close on 8th of April 2024
