Advisor, Home Care Packages

Jim’s Home Care is dedicated to making a positive impact on individuals seeking independence and reliable care during their golden years. At JHC we deliver in-home services and care management.

JHC, a dynamic start-up in the Home Care sector, is actively looking for a qualified and solution-minded Advisor to play a pivotal role in shaping the future of our sales team culture and processes. The chosen candidate will have the exciting opportunity to contribute significantly to our ongoing growth.

We are in search of a Sales Advisor who can effectively educate potential clients about our products and services, upon which our customers heavily depend. The ideal candidate will possess a deep understanding of the sales process, excel in solution-based conversations, build strong relationships, and successfully onboard new clients.

The role of our Advisor involves engaging in personal and in-depth conversations with consumers and their family members. Therefore, it is imperative that our Advisor is not only knowledgeable but also friendly and professional in their approach.

What is the role all about:

• Act as a representative for JHC services, leveraging a thorough knowledge of a solution-oriented sales position.
• Meet realistic Key Performance Indicators (KPIs).
• Engage with warm and qualified leads.
• Use your personalised sales methodology that aligns with JHC values.

What are some of the responsibilities:

• Cultivate and uphold professional relationships with prospects, ensuring outstanding service and identifying potential opportunities.
• Conduct effective sales calls, schedule meetings, and proficiently manage the sales cycle to bring new clients on board.
• Demonstrate a comprehensive understanding of offerings, facilitating in-depth phone conversations and skilfully handling objections.
• Prepare precise, complete, and concise information for all consumers, as well as detailed and accurate notes for onboarding meetings.
• Achieve sales goals by evaluating current needs and adhering to a defined selling process with potential consumers.
• Collaborate with relevant departments to ensure compliance and quality standards are met.

What are some of the required skills and experience:

• Over 5 years of experience in a solution-oriented setting.
• Exceptional communication, interpersonal, problem-solving, and articulate skills.
• Expert in adapting to sales management software and process improvements.
• Strong negotiation abilities.
• Strong time management and effective pipeline management.
• Demonstrated expertise in highly regulated work environments.
• Background in Home Care Packages or Allied Health.

What are some of the benefits:

• Attractive salary and bonuses in a competitive package.
• Achievable targets and a workload that prioritises client experience.
• Unlimited opportunities for career progression.
• Located at our Head Office in South Melbourne.

For any inquiries, please get in touch at ****@jimshomecare.com.au.