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Form of workAt Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to the Victorian public, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life.
AV currently has an exciting opportunity for an experienced Return to Work Advisor to join our People & Culture Division. Providing proficient expert advice and support to our operational and corporate client groups, the role is responsible for end-to-end coordination of return-to-work practices to create a safe and sustainable Return to Work while meeting the organisation's needs.
This is a full time, ongoing role currently based at Doncaster Headquarters (with hybrid WFH options available).
About the role
Reporting to the Senior People Partner, the responsibilities of this position include, but are not limited to:
- In conjunction with our Specialists, Return to Work & Compensation Management and Senior People Partners regularly report on strategies, processes and ‘best recovery' services
- Works with the Advisor, Health and Safety to support the prevention of future work-related injuries through the identification of work place risks and hazards and develop, implement and monitor strategies that will improve the delivery of best practice Injury Management
- Is authoritative in the application of processes and takes appropriate steps to ensure practice adheres to governing legislation and policy, complying as per audit recommendations and system reviews
- Drives for results across Operational and People Services objectives providing timely, relevant information and documentation to effectively implement our WorkCover strategy so as to provide integrated, consistent and effective Return to Work service delivery
- Builds partnerships and works collaboratively with injured employees, local managers, medical practitioners and compensation management specialists to develop, implement and manage an effective Return to Work (RTW) system
About you
To be considered for this role you will possess:
- Completion of a degree or relevant industry certification with proven subsequent relevant experience, or an equivalent combination of training and relevant experience
- WorkCover Return to Work Coordinator Training
- Appropriate tertiary qualification in WorkCover Management, occupational therapy, physiotherapy or other allied health-related discipline and maintenance of this qualification (Desirable)
- Certificate IV in Workplace Training and Assessment (Desirable)
- Demonstrated experienced managing injuries and illnesses, conducting workplace assessments, providing advice and feedback on treatment, rehabilitation and Return to Work and educating in basic ergonomics, biomechanics and manual handling
- Demonstrated ability to interpret and apply workers' compensation legislative standards and guidelines as they apply to organisational claims management and rehabilitation initiatives
- Sound knowledge of relevant ethical protocols, legal considerations, medical terminology and confidentiality in accordance with the provision of the Workplace Injury Rehabilitation and Compensation Act 2013 and the Freedom of Information Act 1982
- Competence in the use of Microsoft Office Suite, including Word, Excel and PowerPoint
Working at AV
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountable, Respect and Excellence to life at AV, we want to hear from you!
Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct and Police Checks.
By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
This position is graded at AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.
Hybrid working options are available however it is essential that the successful applicant maintains a presence at our Doncaster headquarters.
The Position Description for this role can be found at the AV Careers website https://careers.ambulance.vic.gov.au.
How to apply
Your application will form an integral part of the selection process and should be of a high quality including:
- Cover letter outlining your experience and interest in the position
- Current Resume
- Separate document addressing the selection criteria (detailed under ‘Key Selection Criteria' in the position description)
Applications must be submitted by 11.59pm on Tuesday 12 March 2024 by clicking ‘apply'. Applications must be submitted via the AV Careers website https://careers.ambulance.vic.gov.au/ to be considered. Emailed applications will not be accepted.
Refer to the ‘Applying for a position with Ambulance Victoria' document for further information. For any queries, please email ***********@ambulance.vic.gov.au. or contact us on 03 9840 3***.
At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.
