Agile Delivery Lead

Want to challenge yourself at a high-growth startup AND make a difference in the world? Come join the revolootion!

We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $11.22 million AUD (roughly $7.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good.

With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

Our Digital Product team have been reimagining what it’s like to buy and subscribe to our amazing products, optimising and improving our site for our beloved customer along the way. So far, this transformation has had the team working on big projects like going headless and driving down tech debt, to delivering and delighting our customers and setting the scene for exciting new Acquisition, Retention, and Platform projects.

We are seeking an accomplished Agile Delivery Lead, who will serve as a central point of contact and accountability for project delivery - driving efficiency, collaboration and excellence within the team. Reporting to the Agile Delivery Manager, your focus will be on the detailed understanding of the product roadmap and quarterly delivery expectations. By adeptly utilising Agile methodologies, you'll strategically plan and organise work to set the squad up for success while cultivating an environment that nurtures continuous growth and improvement.

We’re hiring for this role for our Australian hub and we welcome applications from anywhere in Australia. Our Digital Product team spans across the US and Australia and works mostly remote-first. And while we’re not totally immune to the effects of time zones challenging how we come together, we’ve done plenty of testing on our ways of working and currently have our Digital Product team committing up to 4 hours per day of collaboration time which sees our US team aligning to PST afternoons and our Australian team diving into earlier mornings.

If you worked here this past month here are some things you might have been involved in

• Supported the headless squad with quarterly roadmap planning
• Kicked off a new process for scrum of scrums roadmap and risk updates
• Led a cross squad Headless onboarding and hand off workshop
• Facilitated a Ways of Working session

You set up your teams for success from the outset

You’ve ensured that ceremonies are booked, organised, happen, and are facilitated well. You’ve defined clear processes and procedures for each ceremony such as daily standups, story kickoffs, retrospectives, showcases and sprint planning. You’ve created supportive and inclusive environments where all team members feel comfortable participating in ceremonies. You’ve made sure any follow-up actions are documented and you’ve tracked the progress of those actions so that they are completed in a timely manner.

You’re the expert on the delivery pipeline

You’ve worked with teams to establish realistic project timelines and milestones based on available resources, constraints, and priorities. You’ve kept goals achievable and measurable and monitored progress closely to identify and address any deviations or risks. You’ve ensured that the team is focussed on the highest priorities by working closely with other squad leads. You’ve actively worked to remove any impediments blocking the team’s progress. You know how to get the best out of your teams.

You’re a key collaborator

You’ve maintained open and transparent communication with stakeholders at all levels, keeping them informed of project progress, risks, and dependencies. You’ve managed stakeholder expectations and solicited feedback to ensure alignment with business objectives. You’ve lifted up your team’s game by coaching them in self-organisation, cross-functionality and delivery. You’re able to navigate interpersonal dynamics, resolve conflicts, and build strong relationships within the team.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world,generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).
Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (98%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.