Airport Customer Service - Entry Level

• Immediate Start!
• No Industry Experience Required!
• Kick Start your Career in Aviation!
• Ongoing and stable work!
• View to Permanency! 

Overview:

As an Airport Customer Service Staff member, your primary responsibility is to provide exceptional Customer Service to passengers. You'll assist travellers with check-in, baggage handling, security procedures, and inquiries, maintaining a positive experience through your friendly demeanour, attention to detail, and professionalism.

Location:

Mackay, QLD

Roster:

Rotating 7 day roster (Day, Afternoon & Night Shifts)

Pay Rate:

$31 p/h (Day Shift Rate) + Super + Shift Loading

Duties will include but not be limited to:

• Greeting customers with a smile at Check-in
• Processing and checking travel documents meet requirements
• Assigning seats on the aircraft
• Preparing and issuing boarding passes and baggage reclaim vouchers
• Gate boarding
• Passenger Marshalling
• Disruption Management

Criteria:

• Impeccable grooming and deportment.
• High proficiency in spoken and written English.
• Proficient computer skills.
• Pass Drug, Alcohol and Audio tests (cost reimbursed after 6 months employment).
• Capable of obtaining an ASIC card (cost reimbursed after 6 months employment).
• Have limited restrictions and ability to work a 7-day rotating roster.
• Ability to work weekends and Public Holidays including Christmas.
• Ability to work any shift from 05:00 to 23:00.
• Commit to shift lengths of 4 hours per day.
• Available for 2 weeks' full-time training.

Please note that due to the nature of this work we unfortunately can NOT accept student VISAs (Subclass 500).

APPLY NOW via SEEK!
If you wish to learn more contact Kiara on 0473 003 *** to discuss the role in more detail.