Airport Lounge Attendant

About the Company

Plaza Premium Group proudly operate the world’s largest network of international Airport Lounges and award-winning airport hospitality & passenger experiences.  Our passion is "Making Travel Better". We are currently growing our team and looking for customer service champions to join our #PPGFamily at Sydney International Airport.

Our promise to you:

1. We will respect and value your background and perspectives
2. We will work together with integrity
3. We will share our incredible pride for job, company and industry

What we ask of you:

1. Bring passion to all that you do
2. Listen, move fast and think innovatively
3. Speak up, have ideas and share them
4. Believe in customer service, and treating every person with kindness

What you will be doing:

• Greeting guests and welcoming them to the lounge
• Ensuring the check in process runs smoothly and handing guest questions professionally and in a timely manner
• Making sure the reception and lounge areas are always well prepared, cleaned and monitored at all times
• Answering telephone/ email enquiries and liaising with airlines 
• Replenishing food and beverages in the food counters and refrigerators in a timely and hygienic manner 
• Ensure sufficient stock levels of amenities are available 
• Collecting dirty plates, glassware and rubbish from the tables and lounge area
• Establishing and maintaining good customer relations with our Lounge guests