AddressAre you looking for a Medical Reception role in a vibrant and pleasant workplace, where you’re work and contributions are valued? We are looking for reception staff to join our small team in the Bli Bli and Noosaville clinics.
At Suncoast Podiatry, we pride ourselves on delivering a professional comprehensive podiatry service in a fun and enjoyable workplace which translates to a positive client experience.
These roles will commence as part time. The ability to work either in the Noosaville and Bli Bli clinics for up to 3-4 days a week. Suitable applicants will be required to have some flexibility to work from either the Noosaville or Bli Bli Clinics.
If you’re looking to be part of a passionate and supportive team in a rewarding long-term position on the Sunshine Coast, this could be the role for you!
Duties will include:
- Front Office administration duties including but not limited to:
- Greeting patients with a warm and welcoming nature. Building rapport with patients.
- Appointment and schedule management in our Practice Management System Netpodiatry, moving to power diary in the next 2 months.
- Processing payments using HICAPS and re-booking patient appointments
- Keeping precise and organised up to date patient records.
- Professional handling of phone enquiries, emails, deliveries and referrals
- Administrative and clinical stock control and management
- Invoicing and billing – previous experience and knowledge of Medicare Item numbers, DVA and practice billing procedures highly advantageous but not required.
- Liaising with our team Practice manager and Podiatrists daily.
- Preparation and participation in team meetings, identifying inefficient administrative procedures and contributing to improving work efficiency and culture
- Sterilising equipment- training provided.
- Assisting in procedures in consultation- training provided
- Cleaning and prepping rooms before and after procedures.
- Assisting with social media, website development editing, marketing. Experience with marketing and social media highly desirable.
Qualifications and experience
In addition to holding a current driver's license, our ideal applicant will demonstrate:
- A passion for providing an exceptional customer service experience
- A growth mindset and an eye for attention to detail in learning new procedures and skills
- A desire to be part of a fast-growing team
- Bring a calm phone and email manner supported by great verbal and written communication skills
- An ability to prioritise and organise daily duties
- Confident computer skills in, Excel and Word.
Experience in medical reception is desirable but not essential. We are happy to provide training and mentorship to a candidate who is looking to build a career as a medical receptionist.
Benefits
- Positive work environment with a team focused on providing excellent care as well as personal, team and business growth.
- Supportive team culture, with training and mentoring provided.
- Renumeration and entitlements in accordance with the Health Professions and Support Services award.
How to Apply
If you’d like to find out more about these positions please contact our Practice Manager, Emma on (07) 54426 ***.
Written Applications can be submitted via our email: ***************@hotmail.com
Job Type: Part-time
Salary: $24.00 – $33.56 per hour
Expected hours: 24 – 32 per week
Benefits:
- Professional development assistance
Schedule:
- 8 hour shift
Work Location: In person
