Address Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south to Gympie in the north.
The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, promote human rights in our decision-making and actions.
Key Responsibilities include:
Build relationships with customers, by using strong communication and negotiation skills to understand customer's needs, including in-person and telephone enquiries.
Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
Proficiently complete functions associated with the wait listing of patients, bookings for appointments, managing appointment cancellations, rescheduling and removals from the waiting list.
Develop, maintain, edit and review
