Address Job Description Northern Territory Government
Job Title Analyst Market Operations
Classification Band 2 Administrative and Corporate Position No. 46240003
Services
Job Type Full time Duration Fixed for 20 months
Business Unit System Control Location Darwin
Reports to Manager Wholesale Market Services Reports to P/No. 37383
Power and Water values diversity in the workplace. Therefore, under an approved Special Measures
Special Measures Plan, Aboriginal and Torres Strait Islander (Aboriginal) applicants will be given priority selection, provided
they meet all essential selection criteria and are suitable at the level commensurate with the position.
Information for Applications must be limited to a one-page summary sheet and an attached resume/cv. For further
Applicants information for applicants and example applications: click here
Information about If you accept this position, a detailed summary of your merit (including work history, experience,
Selected Applicant’s qualifications, skills, information from referees, etc.) will be provided to other applicants, to ensure
Merit transparency and better understanding of the reasons for decision. For further information: click here
PRIMARY OBJECTIVE
Provide a professional service to the Northern Territory Electricity Market stakeholders including the calculation and preparation of
market settlements, facilitating customer transfers between retailers, data provision and analysing, and general administrative
duties.
KEY RESPONSIBILITIES
The “WHAT” to be delivered
1. Collection, analysis and preparation of metering data reports from Power and Water Corporation’s (PWC) metering systems,
customer information system and associated databases.
2. Completion of monthly reporting requirements, including developing settlements statements for Market Participants.
3. Provide general administrative assistance to the Market Operator Team.
4. Maintain and promote a high standard of quality and timely client services including responding to Market Participant enquiries
and information requests (by phone, written correspondence and other requests).
5. Carry out duties in accordance with PWC’s safety and environmental policy, safety principles, corporate values and behaviours.
COMPETENCY PROFILE
“HOW” to do it (Manager of Self profile - refer to Power and Water’s Behavioural Competency Guide)
Ensures accountability Holding self and others accountable to meet commitments.
Action orientated Taking on new opportunities and tough challenges with a sense of urgency, high energy, and
enthusiasm.
Communicates effectively Developing and delivering multi-mode communications that convey a clear understanding of
the unique needs of diverse audiences.
Customer focus Building strong customer relationships and delivering customer-centric solutions.
Collaborates Building partnerships and working collaboratively with others to meet shared obligations.
Instils trust and values diversity Building partnerships and working collaboratively with others to meet shared objectives
while recognising the value that diverse perspectives and cultures bring to an organisation.
Is resilient Rebounding from setbacks and adversity when facing difficult situations.
Self-development with self- Actively seeking new ways to grow and be challenged using both formal and informal
awareness development channels, using a combination of feedback and reflection to gain productive
insight into personal strengths and weaknesses.
LAST UPDATED: April 2023
AT POWER AND WATER:
Job Description Northern Territory Government
MANAGEMENT RESPONSIBILITIES
No. of Direct Reports N/A No. of Indirect Reports N/A
Key Interactions: External Stakeholders (as per Single Point of Accountability Standard), other PWC Employees,
Northern Territory Electricity Market participants and External Customers.
COMPLIANCE
We expect you to:
Actively align, support and promote PWC’s Values and support building a constructive workplace culture that celebrates
achievement through its people.
Carry out duties in accordance with PWC’s Safety and Environmental policies and procedures, working towards our goal of Zero
Harm.
Ensure all activities undertaken as a Power and Water Corporation employee comply with PWC’s Code of Conduct ,
Management Standards and Procedures, relevant Acts, legal demands and that you manage all of your activities and
responsibilities within the PWC risk management framework.
SELECTION CRITERIA
Qualification and Skills Experience
Essential • An ability to resolve problems and balance competing • Experience with the corporate customer
priorities. information systems, metering systems,
Be results orientated, self-motivated, flexible, business intelligence tools or similar.
adaptable and committed to high standard client
services.
Demonstrated ability to work in a team environment to
ensure positive outcomes of the organisation are
achieved.
Well-developed written and oral communication skills
with the ability to interact effectively with people of
diverse cultures.
Desirable • An understanding of the key factors impacting on the • Experience in a utility environment and
demand for PWC’s services. knowledge of the industry legislative
environment.
FURTHER INFORMATION
1. Contact Matthew Phillips on 08 8985 7252 for further information about the position
2. Information about Power and Water Corporation may be viewed at powerwater.com.au
3. The total remuneration package amounts published for this position include base salary, superannuation and annual leave
loading and the value of an extra week’s annual leave.
Apply Online Approved January 2024
https://jobs.nt.gov.au/Home/JobDetails?rtfId=288621
Vacancy Closes 15/02/2024 Michael Besselink - Executive General Manager Core Operations
AT POWER AND WATER:
