Application Specialist - East Coast

Career Area: Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Caterpillar currently has a number of mining positions commencing June 2024, FiFo from Brisbane. Are you ready for a new challenge with full training provided?Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.About CaterpillarCaterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We are a leader and proudly have the largest global presence in the industries we serve.For over 95 years, Caterpillar has been making sustainable progress possible and driving positive change on every continent. Here you'll find challenges that excite you and development opportunities to build a lifelong career.Job DescriptionAt Caterpillar, we value our people and are committed to providing challenging and fulfilling careers. Joining the Caterpillar technology team opens the door to a number of career opportunities that are not traditionally available in the mining sector. We are seeking motivated and versatile individuals to join our team, working with a key customer at their remote mine. This role's roster will align to that of our customers and may adjust based on which project you are currently focused on.Our Application Specialists play a key role in ensuring the Command for Hauling system is working at its optimum performance, using your specialist knowledge and experience. You will focus on supporting the MineStar fleet management application for the customer's autonomous haulage fleet, with a focus on maximizing performance. You will partner with our On-board Specialists who focus on the hardware to ensure the customer is operating at optimised system availability. You will troubleshoot issues impacting performance, and work with key Caterpillar teams in product support to identify, document and provide solutions for ongoing product improvements.This role would suit someone with strong operational mining or fleet management experience who is looking to balance that knowledge with some computer-based analytics. Ensuring the Command for hauling system application is configured, maintained and operated to Caterpillar specifications and best practice. Coaching and mentoring of customer personnel on interaction and operation of the Command for Hauling system application are also key aspects of the role.We will offer you a dynamic team environment with great opportunities for personal development. Your career as an Autonomous Application Specialist can offer training and operational experience enriched by international networking and collaboration.Job Duties/Responsibilities may include, but are not limited to:Support MineStar® Command and maximise system performance.Through close collaboration internally and externally, you will become a trusted advisor for the customer.Supporting and advising MineStar® Command Office Supervisors, Builders, Controllers and Pit Technicians in all aspects of Minestar® system performance, including minimising downtime.Work with the customer to provide input and develop a plan for system enhancements and upgradesMeasure, benchmark and report on MineStar® Command System performance, and suggest opportunities for improvements.Maintain safe performance of the systemMentor and support team membersDesired skills, attributes, and basic requirements:Ready for a new challengePassionate about technology with technical hands-on exposureExcellent interpersonal skillsStrong analytical and problem-solving skillsAbility to multi-task and thrive in a fast-paced environmentStrong change management skillsContinuous improvement mindsetAttention to detailCustomer relationship managementData analyticalProblem solverExceptional time managementAbility to work autonomously as well as part of a complex teamMust be a self-starter with sound organisation and prioritising skillsAptitude to troubleshoot application system issuesManual Driver's license or willing to obtain oneAbility to meet the ongoing COVID vaccination mandate requirements of our major mining customers and regional governments in Australia and InternationallyTop Candidates Will Also Have:Surface mining experienceFleet Management control room experienceUniversity degree in Engineering, Data Science/Analytics, Mining or similar vocational working backgroundKnowledge of mining technology products and product applications, including Fleet Management systems.Familiar and comfortable with Shift and FIFO/DIDO Roster schedulesWhat's in it for you?Competitive remuneration package, including an attractive Bonus and Share options, shift and site allowancesComprehensive onboarding and product training program, including but not limited to fleet management and system optimizationA strong commitment to safety and your wellbeingAn inclusive workplace culture focused on quality, customer service and the environmentA commitment to diversity and inclusion, equal opportunity, and equal outcomeA commitment to ongoing personal and professional development within CaterpillarThe opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.Caterpillar of Australia is not currently hiring foreign national applicants that require or will require sponsorship.Caterpillar is an Equal Opportunity Employer (EEO).Posting Dates: April 9, 2024 - May 2, 2024Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply? 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